Predictika · LCD video wall quotes

An AI sales agent's video wall quote, checked before it goes out

An AI sales agent quotes one or two Samsung LCD video walls: displays, mounts, signal path, calibration, content management, ProCare coverage and installation. Before it goes out, the agent sends the quote to Predictika, which checks it against a declarative model of the products, the site and the commercial rules, compares the total the agent states with the one it computes, and returns a verdict, every reason and the line-item quote.

Scope: Samsung LCD video walls: models, mounts, signal path, site, power, discount and total. See everything this validator covers

This validator models US quotes for Samsung LCD video walls, up to two walls per quote, not just the scenarios shown below.

  • Display models — the four current US models, the end-of-life VH55R-R (reseller stock, needs approval), the discontinued VH55B-E and VM55B-E (replacement named) and the Canada/EU-only VM55C-E and VM55C-R.
  • Signal path — DisplayPort loop-out up to 10 x 10 with Full HD content and 5 x 5 with UHD, Datapath Fx4 processors (four outputs each), a Matrox QuadHead2Go Q155 for exactly four displays, and a Samsung signage player wherever a CMS is quoted.
  • Mounts and site — mount fit by display size and orientation, floor pedestal kits that hold one exact layout, wall width and height against the space, display weight against the wall rating, power draw against 20 A circuits, brightness for high ambient light and the largest gap between screens the customer accepts.
  • Calibration and software — Color Expert Pro Mobile up to 5 x 5 (the PC version with a sensor beyond), VXT CMS per player and year, and MagicINFO on-premise (no longer sold after 31 Dec 2026, support to 2029).
  • Commercial — spare-display policy on walls of 16 or more, delivery and installation lead time with an expedite band, discount authority (10 percent for a rep, approval to 20 percent, 35 percent from USD 100,000 of displays), ProCare coverage, every priced line and the total the agent states.

Any Samsung LCD video wall quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: Samsung LED (The Wall and other direct-view LED) products, freight, taxes, cabling and content creation. Display prices are the published US MSRPs from the Samsung Display MSRP price file (March 2026); mount, processor and ProCare prices are US reseller prices; installation, lead times, the signage player, the MagicINFO license, the calibration sensor and the discount and spares policy are illustrative estimates.

The AI sales agentBuilds the video wall quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
One product change that clears some holds and moves othersOnly with workarounds
Switching the display fixes the screen gap and the wall load, but it also lifts the display value past USD 100,000 and changes the discount ceiling; rules fired one at a time at save or step time rarely re-check all of that together.		Weight, gap, display value, discount ceiling, lead time and total are recomputed on every call, so a fix that moves another figure shows up in the same answer.
Signal path limits that depend on wall size and contentOnly with care
Loop-out limits differ for Full HD and UHD, and processors drive a fixed number of displays; each needs its own rule tied to the layout.		Columns, rows, content and processor count are checked together on every call.
Site facts: width, height, wall rating, power and lightOnly with workarounds
The site facts are rarely fields on the quote, so a wall that does not fit, is too heavy or draws too much power is found on install day.		The site facts travel with the quote and are compared with the computed wall size, weight and power.
Mounts and pedestal kits that fit only some layoutsOnly with care
A product rule can restrict a mount, but orientation, display size and kit layout multiply across models.		Mount fit comes from the mount catalog and is checked for every wall.
A stated total that leaves out part of the quoteOnly with workarounds
A validation rule can compare a stated total with a calculated one only if the stated figure is a field on the quote, which it rarely is.		The stated total is a field of the request and is compared with the computed total on every call.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
115 percent off display MSRP is above the 10 percent a rep can give; approvable up to 20 percent.
225 percent off display MSRP is above the 10 percent a rep can give; approvable up to 35 percent.
3Wall 1 Samsung VH55R-R is end of life and ships only from reseller stock; confirm quantity or move to the VH55C-R.
4Wall 1 Samsung VH55B-E is discontinued; quote the VH55C-E instead.
5Wall 1 Samsung VM55C-E is not sold in the US; the nearest US model is the VH55C-E.
6Wall 1 is 6 x 6; loop-out carries UHD content to at most 5 x 5. Add a video wall processor or use Full HD content.
7Wall 1 is 12 x 4; DisplayPort loop-out carries Full HD to at most 10 x 10. Add a video wall processor.
8Wall 1 has 6 displays; one Matrox QuadHead2Go Q155 drives exactly 4.
9Wall 1 faces high ambient light; Samsung VM55B-U gives 500 nits and 700 nits is required. Use a VH model.
10Wall 1 Samsung VM55B-U has a 3.5 mm gap between screens; the customer allows at most 2 mm.
11Wall 1 is 4,856 mm wide but the site allows 4,500 mm.
12Wall 1 Samsung WMN-55VD pop-out video wall mount does not fit a 46 inch display.
13Wall 1 Chief LVS1U ConnexSys landscape mount does not support portrait orientation.
14Wall 1 is 4 x 2 but the Peerless DS-S555-3X3 floor pedestal (3 x 3) holds exactly 3 x 3.
15Wall 1 weighs 339.2 kg of displays and the wall is rated for 300 kg.
16Wall 1 draws up to 6,250 W and 4 circuits carry 1,440 W each.
17Wall 1 is 6 x 3; Color Expert Pro Mobile calibrates walls up to 5 x 5. Use the PC version with a sensor.
18Wall 1 uses a customer PC, but the CMS runs on a Samsung signage player. Add the player or drop the CMS.
19MagicINFO on-premise is no longer sold after December 31, 2026 (order date January 15, 2027); quote VXT CMS.
20MagicINFO support ends in 2,029 but this 5 year term runs past it; confirm or move to VXT.
21Lead time is about 6 weeks and the customer needs 5; needs an expedite.
22Delivery and install take about 6 weeks; the customer needs it in 2 weeks, which is more than 2 weeks short.
2325 percent off display MSRP exceeds the 20 percent authority on $20,772 of displays.
24Wall 2 is enabled but its display or mount is missing.
25Wall 2 Samsung VM55C-R is not sold in the US; the nearest US model is the VH55C-R.
26Wall 2 Chief LVS1U ConnexSys landscape mount does not support portrait orientation.
27Wall 1 has 16 displays and no spare; policy is at least one matched spare on walls of 16 or more.
28Wall 1 is 2,424 mm high but the site allows 2,200 mm.
29Wall 2 weighs 339.2 kg of displays and the wall is rated for 300 kg.
30Lead time is about 7 weeks and the customer needs 6; needs an expedite.
31Stated total price does not match: the agent stated $22,941.47; the validator computes $26,989.97.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Control room and lobby walls: A 6 x 4 control room wall and a 3 x 1 portrait lobby wall with seven different problems across both walls and the quote

    
The agent's request. Please quote these two video walls. Wall 1: a 6 x 4 landscape wall of Samsung VH55C-E displays on Peerless DS-VW775-QR full-service mounts, fed from the customer's PC over DisplayPort loop-out with UHD content, calibrated with Color Expert Pro Mobile, with no spare display, for a site 7,500 mm wide and 3,000 mm high, on a wall rated for 450 kg, with 5 power circuits of 20 A, with a gap between screens of at most 1 mm. Wall 2: a 3 x 1 portrait wall of Samsung VH55C-E displays on Chief LVS1U landscape mounts, fed from a Samsung signage player over DisplayPort loop-out with Full HD content, for a site 2,500 mm wide and 1,500 mm high, in high ambient light. ProCare 5-year Fast Track White Glove on every display; 25 percent off display MSRP; needed installed in 8 weeks. The quoted total is $88,575.50. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • UHD loop-out limited to 5 x 5. Wall 1 is 6 x 4; loop-out carries UHD content to at most 5 x 5. Add a video wall processor or use Full HD content.
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  • Gap between screens above the customer limit. Wall 1 Samsung VH55C-E has a 1.74 mm gap between screens; the customer allows at most 1 mm.
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  • Displays heavier than the wall rating. Wall 1 weighs 508.8 kg of displays and the wall is rated for 450 kg.
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  • Color Expert Pro Mobile limited to 5 x 5. Wall 1 is 6 x 4; Color Expert Pro Mobile calibrates walls up to 5 x 5. Use the PC version with a sensor.
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  • Mount does not support the orientation. Wall 2 Chief LVS1U ConnexSys landscape mount does not support portrait orientation.
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  • Discount above authority. 25 percent off display MSRP exceeds the 20 percent authority on $79,650 of displays.
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  • Stated total does not match. Stated total price does not match: the agent stated $88,575.50; the validator computes $103,747.07.
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  • Spare display policy. Wall 1 has 24 displays and no spare; policy is at least one matched spare on walls of 16 or more.
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2. Control room and lobby walls: The agent resubmits after fixing the errors

    
The agent's request. Please quote these two video walls. Wall 1: a 6 x 4 landscape wall of Samsung VH55C-R displays on Peerless DS-VW775-QR full-service mounts, fed from the customer's PC over Datapath Fx4 video wall processors with UHD content, calibrated with Color Expert Pro on a PC with a sensor, with 1 spare display, for a site 7,500 mm wide and 3,000 mm high, on a wall rated for 450 kg, with 5 power circuits of 20 A, with a gap between screens of at most 1 mm. Wall 2: a 3 x 1 portrait wall of Samsung VH55C-E displays on Chief LVS1UP portrait mounts, fed from a Samsung signage player over DisplayPort loop-out with Full HD content, for a site 2,500 mm wide and 1,500 mm high, in high ambient light. ProCare 5-year Fast Track White Glove on every display; 25 percent off display MSRP; needed installed in 8 weeks. The quoted total is $152,262.48. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Discount needs approval. 25 percent off display MSRP is above the 10 percent a rep can give; approvable up to 35 percent.
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  • Quote summary. Total $152,262.48 for 27 wall displays, delivered and installed in about 5 weeks.
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3. Control room and lobby walls: The agent resubmits after fixing the errors

    
The agent's request. Please quote these two video walls. Wall 1: a 6 x 4 landscape wall of Samsung VH55C-R displays on Peerless DS-VW775-QR full-service mounts, fed from the customer's PC over Datapath Fx4 video wall processors with UHD content, calibrated with Color Expert Pro on a PC with a sensor, with 1 spare display, for a site 7,500 mm wide and 3,000 mm high, on a wall rated for 450 kg, with 5 power circuits of 20 A, with a gap between screens of at most 1 mm. Wall 2: a 3 x 1 portrait wall of Samsung VH55C-E displays on Chief LVS1UP portrait mounts, fed from a Samsung signage player over DisplayPort loop-out with Full HD content, for a site 2,500 mm wide and 1,500 mm high, in high ambient light. ProCare 5-year Fast Track White Glove on every display; 10 percent off display MSRP; needed installed in 8 weeks. The quoted total is $170,277.48. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Total $170,277.48 for 27 wall displays, delivered and installed in about 5 weeks.
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4. Bright lobby wall with content management: A 3 x 3 lobby wall in bright light with MagicINFO ordered in January 2027

    
The agent's request. Please quote this video wall. Wall 1: a 3 x 3 landscape wall of Samsung VM55B-U displays on Samsung WMN-55VD pop-out mounts, fed from a Samsung signage player over DisplayPort loop-out with Full HD content, for a site 4,000 mm wide and 2,500 mm high, in high ambient light. MagicINFO on a 3-year term; ordered on January 15, 2027; needed installed in 10 weeks. The quoted total is $25,972.70. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Display too dim for high ambient light. Wall 1 faces high ambient light; Samsung VM55B-U gives 500 nits and 700 nits is required. Use a VH model.
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  • MagicINFO no longer sold. MagicINFO on-premise is no longer sold after December 31, 2026 (order date January 15, 2027); quote VXT CMS.
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  • Stated total does not match. Stated total price does not match: the agent stated $25,972.70; the validator computes $27,339.68.
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5. Bright lobby wall with content management: The agent resubmits after fixing the errors

    
The agent's request. Please quote this video wall. Wall 1: a 3 x 3 landscape wall of Samsung VH55C-E displays on Samsung WMN-55VD pop-out mounts, fed from a Samsung signage player over DisplayPort loop-out with Full HD content, for a site 4,000 mm wide and 2,500 mm high, in high ambient light. VXT CMS for 3 years; ordered on January 15, 2027; needed installed in 10 weeks. The quoted total is $32,767.97. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Total $32,767.97 for 9 wall displays, delivered and installed in about 6 weeks.
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6. Floor-standing retail wall: A 4 x 2 floor-standing wall on a 3 x 3 pedestal kit with one Matrox processor and 15 percent off

    
The agent's request. Please quote this video wall. Wall 1: a 4 x 2 landscape wall of Samsung VM55B-U displays on a Peerless DS-S555-3X3 floor pedestal kit (3 x 3), fed from a Samsung signage player over one Matrox QuadHead2Go Q155 with Full HD content, for a site 5,000 mm wide and 1,500 mm high. 15 percent off display MSRP; needed installed in 6 weeks. The quoted total is $23,270.40. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • One Matrox QuadHead2Go drives four displays. Wall 1 has 8 displays; one Matrox QuadHead2Go Q155 drives exactly 4.
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  • Pedestal kit does not match the wall layout. Wall 1 is 4 x 2 but the Peerless DS-S555-3X3 floor pedestal (3 x 3) holds exactly 3 x 3.
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  • Stated total does not match. Stated total price does not match: the agent stated $23,270.40; the validator computes $24,669.40.
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  • Discount needs approval. 15 percent off display MSRP is above the 10 percent a rep can give; approvable up to 20 percent.
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7. Floor-standing retail wall: The agent resubmits after fixing the errors

    
The agent's request. Please quote this video wall. Wall 1: a 4 x 2 landscape wall of Samsung VM55B-U displays on a Peerless DS-S555-4X2 floor pedestal kit (4 x 2), fed from a Samsung signage player over Datapath Fx4 video wall processors with Full HD content, for a site 5,000 mm wide and 1,500 mm high. 10 percent off display MSRP; needed installed in 6 weeks. The quoted total is $28,973.55. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Total $28,973.55 for 8 wall displays, delivered and installed in about 4 weeks.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent quotes one or two Samsung LCD video walls: displays, mounts, signal path, and more. Before it goes out, the agent sends the quote to Predictika, which checks it against a declarative model of the products, the site and the commercial rules, compares the total the agent states with the one it computes, and returns a verdict, every reason and the line-item quote.
    2. 
      
  2. I will start with the first request by the agent.
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  3. The agent says. Please quote these two video walls. Wall 1: a 6 x 4 landscape wall of Samsung VH55C-E displays on Peerless DS-VW775-QR full-service mounts, fed from the customer's PC over DisplayPort loop-out with UHD content. The rest of the request is on screen. The quoted total is $88,575.50.
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  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with seven findings and one approval, all in one answer. Wall 1 is 6 x 4; loop-out carries UHD content to at most 5 x 5. Add a video wall processor or use Full HD content. Wall 1 Samsung VH55C-E has a 1.74 mm gap between screens; the customer allows at most 1 mm. Wall 1 weighs 508.8 kg of displays and the wall is rated for 450 kg. The other four are on screen.
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  6. The validator returned seven blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
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  7. What this shows: for a stated total that leaves out part of the quote, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the wall 1 display to Samsung VH55C-R, the wall 1 signal path to Datapath Fx4 video wall processors, the wall 1 calibration to Color Expert Pro on a PC with a sensor, the wall 1 spare displays to 1, the wall 2 mount to Chief LVS1UP ConnexSys portrait mount and the total stated on the quote to $152,262.48.
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  10. It calls the validator again.
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  11. Not blocked, but held for a person.
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  12. The validator also returns the line-item quote. It starts with Wall 1: Samsung VH55C-R display panels and Wall 1: Peerless DS-VW775-QR full-service mount; the other nine lines are on screen.
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  13. The seven blocking findings are cleared; one approval remains for a person: discount needs approval.
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  14. The agent resubmits once more.
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  15. The revised request. It changes the discount off display MSRP to 10 percent and the total stated on the quote to $170,277.48.
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  16. It calls the validator once more.
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  17. This time the validator clears it.
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  18. The validator also returns the line-item quote. It starts with Wall 1: Samsung VH55C-R display panels and Wall 1: Peerless DS-VW775-QR full-service mount; the other nine lines are on screen.
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  19. The earlier finding is cleared, and the validator's total, $170,277.48, matches the quote.
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  20. Eight problems caught in one call, fixed in two passes, and a clean $170,277.48 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.
    21.