Predictika · Remote guarding quotes

An AI sales agent's remote guarding quote, checked before it goes out

An AI sales agent prepares a monthly quote for remote guarding services: a service, coverage hours, a number of sites, cameras and where they come from, analytics, talk-down, video retention, optional mobile response, a contract term and a discount. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of remote guarding quotes and returns a verdict, every reason and the monthly price it computed.

Scope: Remote guarding quotes for Remote Patrols, Remote Escorts, Perimeter Protection, Alarm Verification, Remote Entry/Exit and Remote Reception: coverage hours, cameras, analytics, retention, mobile response, term, discount and the stated monthly total. See everything this validator covers

This validator models remote guarding quotes, not just the scenarios shown below.

  • Services and coverage hours — the six services and the hours each is sold for, including interactive services that are not sold 24x7, escorts that are not sold for business hours, and patrol rounds that only belong to Remote Patrols.
  • Cameras, analytics and retention — one to 64 cameras per site, at least two for a patrol route, modern customer cameras or Securitas-supplied cameras, the analytics that reactive services depend on, talk-down, and retention of 30, 60, 90 or 180 days.
  • Mobile response, term, discount and total — mobile response within 50 miles of a patrol base, terms of 12, 24, 36 or 60 months, a discount of up to 10 percent without approval, 10 to 20 percent sent to a sales manager, above 20 percent blocked, the stated monthly total compared with the computed total, and large programs, far mobile response, short terms with supplied cameras and long retention that go to a person.

Any remote guarding quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: on-site guarding, electronic security installation and fire and safety. Public versus modeled: the six service names and their grouping come from Securitas' public Remote Guarding pages, which publish no prices; the coverage rules, camera and retention options, distances, terms, every price and every approval threshold are modeled by Predictika from comparable services, are illustrative and are not published by Securitas.

The AI sales agentBuilds the remote guarding quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Services that are only sold at certain hoursOnly with care
Interactive services are not sold 24x7 and escorts are not sold for business hours, so each rule has to look at the service and the coverage together.
The service and the coverage are fields of one quote and are checked together on every call.
Options that depend on the serviceOnly with care
Analytics are required for two services, talk-down is refused on two others, and patrol rounds belong to one, so the rules form a table kept in step with the services.
The service and every option are checked together, and each rule that fires is reported.
Cameras, retention and distance limitsOnly with care
Cameras per site, retention days and mobile response miles each have their own allowed values, and the camera source decides what old cameras mean.
All the values are fields of one quote and are checked together.
A stated monthly total that must match the computed totalOnly with workarounds
The monthly price is built from the coverage base, cameras, analytics, options, sites and the discount, so a separate rule is needed to recompute it and compare it with the stated figure.
The stated total is a field of the request and is compared with the computed total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1Perimeter Protection and Alarm Verification depend on video analytics to alert officers; add the analytics option.
2Remote Entry/Exit and Remote Reception are sold for business hours or nights and weekends, not 24x7.
3The talk-down option is not sold with Remote Entry/Exit or Remote Reception, which already include two-way communication.
4Remote Escorts are sold for after-hours coverage (nights and weekends or 24x7), not business hours.
5Remote Patrols need 1 to 12 rounds per night; the quote has 15.
6Remote Patrols need 1 to 12 rounds per night; the quote has 0.
74 patrol rounds are quoted but the service is not Remote Patrols.
8A remote patrol route needs at least 2 cameras per site; the quote has 1.
9Cameras per site must be 1 to 64; the quote has 70.
10Existing customer cameras must be modern network cameras; otherwise Securitas-supplied cameras are needed.
11Contract terms are 12, 24, 36 or 60 months; the quote has 18 months.
12A 12-month term with Securitas-supplied cameras needs finance approval for equipment recovery.
13Video retention is offered as 30, 60, 90 or 180 days; the quote has 45 days.
14180-day video retention needs a storage review.
15Mobile response at 40 miles needs operations to confirm response times.
16Mobile response is offered within 50 miles of a patrol base; the quote has 60 miles.
1710 miles to a patrol base is quoted but mobile response is not included.
18A program of 28 sites needs a regional manager to confirm onboarding and coverage.
19A discount of 15 percent needs sales manager approval.
20A discount of 25 percent is above the 20 percent limit.
21The quote states a monthly total of 100,000 cents; the line items give 168,000 cents.
22Contract terms are 12, 24, 36 or 60 months; the quote has 6 months.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Perimeter Protection, many problems: A Perimeter Protection quote with no analytics, patrol rounds, analog customer cameras, too many cameras, an odd term and an odd retention period

The agent's request. Please quote Perimeter Protection with 24x7 coverage for 3 sites, each with 70 cameras (existing analog customer cameras), 4 patrol rounds a night, with and 45 days of video retention, on a 18 month term, for a monthly total of 9,210.00 dollars. It is ready to send.

Verdict: Blocked.

  • Contract term not offered. Contract terms are 12, 24, 36 or 60 months; the quote has 18 months.
  • Analytics needed for reactive services. Perimeter Protection and Alarm Verification depend on video analytics to alert officers; add the analytics option.
  • Rounds quoted on a non-patrol service. 4 patrol rounds are quoted but the service is not Remote Patrols.
  • Cameras per site out of range. Cameras per site must be 1 to 64; the quote has 70.
  • Customer cameras not compatible. Existing customer cameras must be modern network cameras; otherwise Securitas-supplied cameras are needed.
  • Retention period not offered. Video retention is offered as 30, 60, 90 or 180 days; the quote has 45 days.

2. Perimeter Protection, many problems: The agent resubmits after fixing the errors

The agent's request. Please quote Perimeter Protection with 24x7 coverage for 3 sites, each with 16 cameras (Securitas-supplied cameras), with video analytics and 60 days of video retention, on a 24 month term, for a monthly total of 5,700.00 dollars. It is ready to send.

Verdict: Allowed.

3. Remote Reception, hours and discount: A Remote Reception quote for 24x7 with talk-down, far mobile response and a large discount

The agent's request. Please quote Remote Reception with 24x7 coverage for 3 sites, each with 8 cameras (existing modern customer cameras), with talk-down, 30 days of video retention and mobile response within 60 miles, on a 36 month term, with a discount of 25 percent, for a monthly total of 3,307.50 dollars. It is ready to send.

Verdict: Blocked.

  • Interactive service not sold 24x7. Remote Entry/Exit and Remote Reception are sold for business hours or nights and weekends, not 24x7.
  • Talk-down not needed on interactive services. The talk-down option is not sold with Remote Entry/Exit or Remote Reception, which already include two-way communication.
  • Mobile response too far. Mobile response is offered within 50 miles of a patrol base; the quote has 60 miles.
  • Discount over 20 percent. A discount of 25 percent is above the 20 percent limit.

4. Remote Reception, hours and discount: The agent resubmits after fixing the errors

The agent's request. Please quote Remote Reception with business hours coverage for 3 sites, each with 8 cameras (existing modern customer cameras), with 30 days of video retention and mobile response within 40 miles, on a 36 month term, with a discount of 15 percent, for a monthly total of 2,384.25 dollars. It is ready to send.

Verdict: Needs approval.

  • Mobile response beyond 25 miles. Mobile response at 40 miles needs operations to confirm response times.
  • Discount over 10 percent. A discount of 15 percent needs sales manager approval.

5. Remote Patrols with one camera: A Remote Patrols quote with one camera per site, a wrong monthly total and a 12 month term with Securitas cameras

The agent's request. Please quote Remote Patrols with nights and weekends coverage for 3 sites, each with 1 cameras (Securitas-supplied cameras), 4 patrol rounds a night, with and 30 days of video retention, on a 12 month term, for a monthly total of 1,000.00 dollars. It is ready to send.

Verdict: Blocked.

  • Patrols need at least two cameras. A remote patrol route needs at least 2 cameras per site; the quote has 1.
  • Stated monthly total does not match. The quote states a monthly total of 100,000 cents; the line items give 103,500 cents.
  • Short term with supplied cameras. A 12-month term with Securitas-supplied cameras needs finance approval for equipment recovery.

6. Remote Patrols with one camera: The agent resubmits after fixing the errors

The agent's request. Please quote Remote Patrols with nights and weekends coverage for 3 sites, each with 4 cameras (Securitas-supplied cameras), 4 patrol rounds a night, with and 30 days of video retention, on a 36 month term, for a monthly total of 1,620.00 dollars. It is ready to send.

Verdict: Allowed.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for remote guarding services: a service, coverage hours, a number of sites, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of remote guarding quotes and returns a verdict, every reason and the monthly price it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote Perimeter Protection with 24x7 coverage for 3 sites, each with 70 cameras (existing analog customer cameras), 4 patrol rounds a night. It is ready to send. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with six findings, all in one answer. Contract terms are 12, 24, 36 or 60 months; the quote has 18 months. Perimeter Protection and Alarm Verification depend on video analytics to alert officers; add the analytics option. 4 patrol rounds are quoted but the service is not Remote Patrols. The other three are on screen.
  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for cameras, retention and distance limits, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the cameras per site to 16, the camera source to securitas cameras, the customer cameras are modern network cameras to yes, the patrol rounds a night to 0 and the monthly total as stated on the quote to 5,700.00. Three more changes are on screen.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All six earlier findings are cleared.
  13. Six problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.