Predictika · Enterprise fiber, wavelength and cloud connectivity quotes

An AI sales agent's Segra fiber services quote, checked before it goes out

An AI sales agent prepares an enterprise connectivity quote for Segra, the fiber network provider: Dedicated Internet Access with EdgeLync 5G backup, DDoS Protection and a managed firewall, Ethernet as E-Line, E-Tree or E-LAN, Wavelengths, Dark Fiber, Express Cloud Connect and SD-WAN, across up to four sites on Segra fiber (on-net) or on an alternate vendor's access (off-net), with a service level, a term, install charges and a stated contract total. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those services fit together and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Segra enterprise fiber services quotes: Dedicated Internet Access, EdgeLync, DDoS Protection, managed firewall, Ethernet (E-Line, E-Tree, E-LAN), Wavelengths, Dark Fiber, Express Cloud Connect and SD-WAN, up to four sites, on 12-, 24-, 36- or 60-month terms. See everything this validator covers

This validator models an enterprise connectivity quote for the Segra services below, as described on the public Segra website, not just the scenarios shown underneath.

  • Sites and access — up to four sites, each on-net (Segra fiber), off-net on dedicated fiber or off-net on coaxial cable, with a single or a diverse building entrance.
  • Services at each site — Dedicated Internet Access in standard bandwidths from 100 Mbps to 100 Gbps, Ethernet from 100 Mbps to 100 Gbps, EdgeLync 5G backup, DDoS Protection, a managed firewall and SD-WAN.
  • Ethernet service types — E-Line (point to point), E-Tree (hub and spoke) and E-LAN (any to any), with their site-count and port-size rules.
  • Network services — Wavelengths at 10, 100 or 400 Gbps with distance limits and optional protection; Dark Fiber pairs with a route length, a minimum term and a single or dual entrance; Express Cloud Connect ports and connections to AWS, Azure, Google Cloud or Salesforce, with optional redundancy; SD-WAN licenses.
  • What the validator checks — that each bandwidth is a standard tier and fits what the access type carries; that add-on services ride on a DIA circuit; that Mission Critical or Enhanced service is backed by diverse entrances, on-net access, protected wavelengths, dual dark fiber and redundant cloud as each requires; that SD-WAN licenses cover the SD-WAN sites and do not exceed the circuit; that wavelengths stay within their reach; that dark fiber has its minimum term; that cloud connections fit the ports and redundancy has two ports; that the term, the install waiver and the stated contract total are consistent.
  • Approvals — a 12-month term with off-net sites, an install waiver on a quote with off-net sites, spare SD-WAN licenses, four or more wavelengths, and a contract total above $5 million go to a person.

Any Segra enterprise connectivity quote that touches these services is in scope — not only the scenarios pictured here. Not covered: voice and UCaaS, colocation and data center services, 5G backhaul and small cell, carrier and wholesale terms, managed services beyond the firewall, taxes and negotiated discounts. Segra publishes no prices, so every price on this page is illustrative.

The AI sales agentBuilds the Segra connectivity quote from the conversation with the customer and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A service level that reaches into every productOnly with workarounds
Mission Critical has to force a diverse entrance at every Internet site, on-net access, protected wavelengths, a dual-entrance dark fiber route and redundant cloud ports. In a rules-based CPQ that is a separate product rule on each product keyed to the same picklist, kept in step by hand.
The service level is one input and every requirement that follows from it is checked in the same pass.
Bandwidth against the access typeOnly with care
Each site has its own access type and each access type carries a different maximum; a validation rule per line can compare them, but the limits live in several places and a new bandwidth tier means editing all of them.
Each site's bandwidth is compared with what its access type carries, for every site at once.
Wavelength reach by speedOnly with care
Reach depends on the wavelength speed, so one rule needs a lookup table of limits and a check against the route length that the rep typed in.
The speed picks the reach and the route length is compared with it.
Cloud connections against port capacityOnly with workarounds
The connections and the ports are separate lines; comparing the sum of the connection speeds with the sum of the port speeds needs roll-up fields on the quote and a rule that reads them.
Connections times speed is compared with ports times port speed directly, and redundancy is checked against the port count.
SD-WAN licenses against the circuitsOnly with workarounds
An SD-WAN license is sized to one circuit, but the circuit is on another line of the quote; checking the license against the right site's circuit across lines is custom logic.
Each SD-WAN site is checked against the DIA circuit at that site, and the licenses are counted against the SD-WAN sites.
Different minimum terms and the stated totalOnly with care
Dark fiber has its own term, the install waiver depends on the lit-service term, and the total mixes monthly and one-time charges over both; a rep who types the total by hand can quote the wrong term and nothing compares it.
The stated total is a field of the request and is compared with the validator's own total in the same pass.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

Click to expand

Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The quote has a term of 18 months; services are quoted for 12, 24, 36 or 60 months.
2The quote includes no Segra service, so there is nothing to price.
3Site 2 orders 300 Mbps of Dedicated Internet Access, which is not a standard bandwidth (100, 200, 500 Mbps, 1, 2, 5, 10 or 100 Gbps).
4Site 2 orders 2,000 Mbps of Dedicated Internet Access, but its access type carries at most 1,000 Mbps.
5Site 3 has services ordered but no access type; every site needs on-net or off-net access.
6Site 3 has EdgeLync, DDoS Protection, a managed firewall or SD-WAN but no Dedicated Internet Access circuit; they ride on the DIA circuit.
7Site 2 asks for a diverse building entrance on off-net access; a diverse entrance is built only where Segra fiber reaches the building.
8The quote is Mission Critical and the DIA circuit at site 2 has a single building entrance; Mission Critical needs a diverse entrance at every DIA site.
9The quote is Mission Critical and site 2 reaches Segra over off-net access; Mission Critical is offered only over Segra fiber.
10The quote is Enhanced and site 1 has 1,000 Mbps of DIA with neither a diverse entrance nor EdgeLync backup; Enhanced needs one of them at DIA sites of 1,000 Mbps or more.
11The Ethernet service type needs 2 sites with Ethernet (an E-Line connects exactly two) and the quote has 3.
12E-Line and E-LAN ports are all the same bandwidth and the quote has Ethernet from 500 to 1,000 Mbps.
13In an E-Tree the hub (site 1) carries the most bandwidth; the hub has 500 Mbps and the largest spoke 1,000 Mbps.
14The quote has Ethernet at 2 sites and no Ethernet service type (E-Line, E-Tree or E-LAN) chosen.
15Site 1 orders 300 Mbps of Ethernet, which is not a standard bandwidth (100, 200, 500 Mbps, 1, 10 or 100 Gbps).
16Site 3 orders Ethernet over off-net coaxial cable; Ethernet is delivered over fiber only.
17Site 3 orders 10,000 Mbps of Ethernet over off-net fiber, which carries at most 1,000 Mbps.
18The quote has 1 SD-WAN licenses for 2 sites with SD-WAN; every SD-WAN site needs a license.
19The quote has 3 SD-WAN licenses for 2 sites with SD-WAN, so a person should confirm the spare licenses.
20The quote has SD-WAN licensed for 250 Mbps, which is not an SD-WAN bandwidth (100, 200, 500 Mbps, 1, 2 or 5 Gbps).
21SD-WAN at site 1 is licensed for 5,000 Mbps, above the 1,000 Mbps of DIA at that site; the license cannot exceed the circuit.
22The quote has 100 Gbps wavelengths over 1,201 kilometers; at that speed a wavelength reaches 1,200 kilometers without regeneration.
23The quote has wavelengths at 40 Gbps; wavelengths are sold at 10, 100 and 400 Gbps.
24The quote has 4 wavelengths, a large capacity reservation, so a person should confirm.
25The quote is Mission Critical and its wavelengths (wavelengths quoted: 2) are unprotected; Mission Critical needs protected wavelengths.
26The quote has dark fiber on a 4-year term; dark fiber is sold for 5 years or longer.
27The quote has 25 dark fiber pairs on one route; a route holds up to 24 pairs.
28The quote is Mission Critical and its dark fiber has a single building entrance; Mission Critical needs a dual entrance.
29The cloud connections need 2,500 Mbps in all (connections: 5, 500 Mbps each) but the ports quoted (ports: 2) carry 2,000 Mbps.
30The quote has Express Cloud Connect connections (connections quoted: 2) and no cloud provider chosen.
31The quote has cloud connections of 300 Mbps each; connections are sold at 50, 100, 200, 500 Mbps, 1, 2, 5 or 10 Gbps.
32The quote has cloud ports of 5,000 Mbps; ports are 1 Gbps or 10 Gbps.
33Redundant cloud connectivity is requested with fewer than two ports; redundancy needs a port on each of two diverse paths.
34The quote is Mission Critical and its cloud connections are not redundant; Mission Critical needs redundant cloud connectivity.
35The quote has cloud connections and no on-net site; Express Cloud Connect is delivered from the Segra network.
36Install charges are waived on a term of 24 months; a waiver needs 36 months or more.
37Install charges are waived on a quote that includes off-net sites; the waiver covers on-net sites only and the off-net build is still charged, so a person should confirm.
38The quote has a 12-month term and off-net sites, where the alternate vendor may require a longer commitment, so a person should confirm.
39The contract total is $7,572,140, above $5 million, so a person should confirm.
40The quote states a contract total of $58,799; the prices give $58,800.

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Harborview Health Partners: A quote for a four-site hospital system with Mission Critical service, wavelengths, dark fiber and cloud connections

The agent's request. Please quote enterprise connectivity for 4 sites on a 60-month term with Mission Critical service. Site 1 is on-net with a diverse entrance and orders 10 Gbps of Dedicated Internet Access, 10 Gbps of Ethernet, DDoS Protection and a managed firewall. Site 2 is on-net and orders 5 Gbps of Dedicated Internet Access, 10 Gbps of Ethernet, DDoS Protection and a managed firewall. Site 3 is off-net on coaxial cable and orders 500 Mbps of Dedicated Internet Access and a managed firewall. Site 4 is off-net on dedicated fiber and orders 1 Gbps of Dedicated Internet Access and 1 Gbps of Ethernet. Ethernet is an E-Tree. SD-WAN is licensed at 1 Gbps with 3 licenses, for sites 2, 3 and 4. The quote also has 2 wavelengths at 400 Gbps over 520 kilometers; 6 dark fiber pairs over 40 kilometers on a 3-year term; and Express Cloud Connect to Microsoft Azure with 2 ports of 1 Gbps carrying 3 connections of 1 Gbps each. The quote states a contract total of $2,806,810. It is ready to send.

Verdict: Blocked.

  • DIA bandwidth above what the access carries. Site 3 orders 500 Mbps of Dedicated Internet Access, but its access type carries at most 200 Mbps.
  • Mission Critical needs a diverse entrance. The quote is Mission Critical and the DIA circuit at site 2 has a single building entrance; Mission Critical needs a diverse entrance at every DIA site.
  • Mission Critical needs on-net access. The quote is Mission Critical and site 3 reaches Segra over off-net access; Mission Critical is offered only over Segra fiber.
  • SD-WAN bandwidth above the circuit. SD-WAN at site 3 is licensed for 1,000 Mbps, above the 500 Mbps of DIA at that site; the license cannot exceed the circuit.
  • Wavelength beyond its distance limit. The quote has 400 Gbps wavelengths over 520 kilometers; at that speed a wavelength reaches 400 kilometers without regeneration.
  • Mission Critical needs protected wavelengths. The quote is Mission Critical and its wavelengths (wavelengths quoted: 2) are unprotected; Mission Critical needs protected wavelengths.
  • Dark fiber term under 5 years. The quote has dark fiber on a 3-year term; dark fiber is sold for 5 years or longer.
  • Mission Critical needs a dual dark fiber entrance. The quote is Mission Critical and its dark fiber has a single building entrance; Mission Critical needs a dual entrance.
  • Cloud connections exceed port capacity. The cloud connections need 3,000 Mbps in all (connections: 3, 1,000 Mbps each) but the ports quoted (ports: 2) carry 2,000 Mbps.
  • Mission Critical needs redundant cloud. The quote is Mission Critical and its cloud connections are not redundant; Mission Critical needs redundant cloud connectivity.
  • Stated total does not match. The quote states a contract total of $2,806,810; the prices give $4,286,050.

2. Harborview Health Partners: The agent resubmits after fixing the errors

The agent's request. Please quote enterprise connectivity for 4 sites on a 60-month term with Enhanced service. Site 1 is on-net with a diverse entrance and orders 10 Gbps of Dedicated Internet Access, 10 Gbps of Ethernet, DDoS Protection and a managed firewall. Site 2 is on-net and orders 5 Gbps of Dedicated Internet Access, 10 Gbps of Ethernet, EdgeLync backup, DDoS Protection and a managed firewall. Site 3 is off-net on coaxial cable and orders 200 Mbps of Dedicated Internet Access and a managed firewall. Site 4 is off-net on dedicated fiber and orders 1 Gbps of Dedicated Internet Access, 1 Gbps of Ethernet and EdgeLync backup. Ethernet is an E-Tree. SD-WAN is licensed at 200 Mbps with 3 licenses, for sites 2, 3 and 4. The quote also has 4 wavelengths at 100 Gbps over 520 kilometers; 6 dark fiber pairs over 40 kilometers on a 5-year term; and Express Cloud Connect to Microsoft Azure with 3 ports of 1 Gbps carrying 3 connections of 1 Gbps each. The quote states a contract total of $4,142,880. It is ready to send.

Verdict: Needs approval.

  • Four or more wavelengths. The quote has 4 wavelengths, a large capacity reservation, so a person should confirm.
  • Quote summary. One-time charges of $206,700 and a contract total of $4,142,880.

3. Harborview Health Partners: The agent resubmits after fixing the errors

The agent's request. Please quote enterprise connectivity for 4 sites on a 60-month term with Enhanced service. Site 1 is on-net with a diverse entrance and orders 10 Gbps of Dedicated Internet Access, 10 Gbps of Ethernet, DDoS Protection and a managed firewall. Site 2 is on-net and orders 5 Gbps of Dedicated Internet Access, 10 Gbps of Ethernet, EdgeLync backup, DDoS Protection and a managed firewall. Site 3 is off-net on coaxial cable and orders 200 Mbps of Dedicated Internet Access and a managed firewall. Site 4 is off-net on dedicated fiber and orders 1 Gbps of Dedicated Internet Access, 1 Gbps of Ethernet and EdgeLync backup. Ethernet is an E-Tree. SD-WAN is licensed at 200 Mbps with 3 licenses, for sites 2, 3 and 4. The quote also has 3 wavelengths at 100 Gbps over 520 kilometers; 6 dark fiber pairs over 40 kilometers on a 5-year term; and Express Cloud Connect to Microsoft Azure with 3 ports of 1 Gbps carrying 3 connections of 1 Gbps each. The quote states a contract total of $3,697,680. It is ready to send.

Verdict: Allowed.

  • Quote summary. One-time charges of $200,700 and a contract total of $3,697,680.

4. Bayard Freight Systems: A quote for a freight company: three sites with SD-WAN, E-LAN and cloud on a 12-month term

The agent's request. Please quote enterprise connectivity for 3 sites on a 12-month term with Standard service, with install charges waived. Site 1 is on-net and orders 1 Gbps of Dedicated Internet Access, 1 Gbps of Ethernet, DDoS Protection and a managed firewall. Site 2 is on-net and orders 500 Mbps of Dedicated Internet Access, 1 Gbps of Ethernet and a managed firewall. Site 3 is on-net and orders 500 Mbps of Ethernet and a managed firewall. Ethernet is an E-LAN. SD-WAN is licensed at 500 Mbps with 2 licenses, for sites 1, 2 and 3. The quote also has Express Cloud Connect to AWS with 1 port of 1 Gbps carrying 2 connections of 500 Mbps each, redundant. The quote states a contract total of $294,130. It is ready to send.

Verdict: Blocked.

  • Add-on service without a DIA circuit. Site 3 has EdgeLync, DDoS Protection, a managed firewall or SD-WAN but no Dedicated Internet Access circuit; they ride on the DIA circuit.
  • Too few SD-WAN licenses. The quote has 2 SD-WAN licenses for 3 sites with SD-WAN; every SD-WAN site needs a license.
  • Redundant cloud needs two ports. Redundant cloud connectivity is requested with fewer than two ports; redundancy needs a port on each of two diverse paths.
  • Unequal Ethernet ports. E-Line and E-LAN ports are all the same bandwidth and the quote has Ethernet from 500 to 1,000 Mbps.
  • Install waiver needs a longer term. Install charges are waived on a term of 12 months; a waiver needs 36 months or more.
  • Stated total does not match. The quote states a contract total of $294,130; the prices give $103,510.

5. Bayard Freight Systems: The agent resubmits after fixing the errors

The agent's request. Please quote enterprise connectivity for 3 sites on a 36-month term with Standard service, with install charges waived. Site 1 is on-net and orders 1 Gbps of Dedicated Internet Access, 1 Gbps of Ethernet, DDoS Protection and a managed firewall. Site 2 is on-net and orders 500 Mbps of Dedicated Internet Access, 1 Gbps of Ethernet and a managed firewall. Site 3 is on-net and orders 500 Mbps of Dedicated Internet Access, 1 Gbps of Ethernet and a managed firewall. Ethernet is an E-LAN. SD-WAN is licensed at 500 Mbps with 3 licenses, for sites 1, 2 and 3. The quote also has Express Cloud Connect to AWS with 2 ports of 1 Gbps carrying 2 connections of 500 Mbps each, redundant. The quote states a contract total of $348,150. It is ready to send.

Verdict: Allowed.

  • Quote summary. One-time charges of $2,550 and a contract total of $348,150.

6. Calloway Data Partners: A quote for a data center operator: 400 Gbps wavelengths, dark fiber and cloud between data centers

The agent's request. Please quote enterprise connectivity for 3 sites on a 36-month term with Standard service. Site 1 is on-net with a diverse entrance and orders 100 Gbps of Dedicated Internet Access and DDoS Protection. Site 2 is on-net with a diverse entrance and orders 100 Gbps of Dedicated Internet Access and DDoS Protection. Site 3 is off-net on dedicated fiber and orders 2 Gbps of Dedicated Internet Access and a managed firewall. The quote also has 2 wavelengths at 400 Gbps over 650 kilometers, protected; 4 dark fiber pairs over 120 kilometers on a 3-year term with a dual entrance; and Express Cloud Connect to Google Cloud with 2 ports of 10 Gbps carrying 3 connections of 10 Gbps each. The quote states a contract total of $4,006,180. It is ready to send.

Verdict: Blocked.

  • DIA bandwidth above what the access carries. Site 3 orders 2,000 Mbps of Dedicated Internet Access, but its access type carries at most 1,000 Mbps.
  • Wavelength beyond its distance limit. The quote has 400 Gbps wavelengths over 650 kilometers; at that speed a wavelength reaches 400 kilometers without regeneration.
  • Dark fiber term under 5 years. The quote has dark fiber on a 3-year term; dark fiber is sold for 5 years or longer.
  • Cloud connections exceed port capacity. The cloud connections need 30,000 Mbps in all (connections: 3, 10,000 Mbps each) but the ports quoted (ports: 2) carry 20,000 Mbps.
  • Stated total does not match. The quote states a contract total of $4,006,180; the prices give $5,128,180.
  • Contract total over $5 million. The contract total is $5,128,180, above $5 million, so a person should confirm.

7. Calloway Data Partners: The agent resubmits after fixing the errors

The agent's request. Please quote enterprise connectivity for 3 sites on a 36-month term with Standard service. Site 1 is on-net with a diverse entrance and orders 100 Gbps of Dedicated Internet Access and DDoS Protection. Site 2 is on-net with a diverse entrance and orders 100 Gbps of Dedicated Internet Access and DDoS Protection. Site 3 is off-net on dedicated fiber and orders 1 Gbps of Dedicated Internet Access and a managed firewall. The quote also has 3 wavelengths at 100 Gbps over 650 kilometers, protected; 4 dark fiber pairs over 120 kilometers on a 5-year term with a dual entrance; and Express Cloud Connect to Google Cloud with 3 ports of 10 Gbps carrying 3 connections of 10 Gbps each. The quote states a contract total of $4,982,080. It is ready to send.

Verdict: Allowed.

  • Quote summary. One-time charges of $355,000 and a contract total of $4,982,080.

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an enterprise connectivity quote for Segra, the fiber network provider: Dedicated Internet Access with EdgeLync 5G backup, DDoS Protection and a managed firewall, Ethernet as E-Line, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those services fit together and returns a verdict, every reason, a line-item quote and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote enterprise connectivity for 4 sites on a 60-month term with Mission Critical service. Site 1 is on-net with a diverse entrance and orders 10 Gbps of Dedicated Internet Access, 10 Gbps of Ethernet, DDoS Protection and a managed firewall. The rest of the request is on screen. The quote states a contract total of $2,806,810.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with eleven findings, all in one answer. Site 3 orders 500 Mbps of Dedicated Internet Access, but its access type carries at most 200 Mbps. The quote is Mission Critical and the DIA circuit at site 2 has a single building entrance; Mission Critical needs a diverse entrance at every DIA site. The quote is Mission Critical and site 3 reaches Segra over off-net access; Mission Critical is offered only over Segra fiber. The other eight are on screen.
  6. The validator returned eleven blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for cloud connections against port capacity, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the service level to enhanced, the Site 3 Dedicated Internet Access to 200 Mbps and the stated contract total to $4,142,880. It sets the Site 2 EdgeLync to ordered and the Site 4 EdgeLync to ordered. Five more changes are on screen.
  10. It calls the validator again.
  11. Not blocked, but held for a person.
  12. The validator also returns the line-item quote. It starts with Dedicated Internet Access and Diverse building entrance; the other 31 lines are on screen.
  13. The eleven blocking findings are cleared; one approval remains for a person: four or more wavelengths.
  14. The agent resubmits once more.
  15. The revised request. It changes the wavelengths to 3 and the stated contract total to $3,697,680.
  16. It calls the validator once more.
  17. This time the validator clears it.
  18. The validator also returns the line-item quote. It starts with Dedicated Internet Access and Diverse building entrance; the other 31 lines are on screen.
  19. The earlier finding is cleared, and the validator's total, $3,697,680, matches the quote.
  20. Eleven problems caught in one call, fixed in two passes, and a clean $3,697,680 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.