Predictika · T-Mobile for Business account quotes

An AI sales agent's account quote, checked before it goes out

An AI sales agent prepares a quote for a business account: line plans, device financing and switcher promos, 5G Business Internet and T-Priority, in US dollars per month. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the plan, device, promo, internet and discount rules, compares the monthly total the quote states with the computed one, and returns every finding together with the line-item quote. This is an illustrative model built from public product naming with fictional prices; it is not T-Mobile's internal rule set.

Scope: account quotes for T-Mobile for Business line plans, device financing and promos, 5G Business Internet and T-Priority. See everything this validator covers

This validator models one product line: business account quoting for line plans with device financing, promos and 5G Business Internet. It handles any plan, device, promo, internet or T-Priority combination that such a quote can contain, not only the scenarios shown on this page.

  • Covered: plans and lines — the Essentials, Unlimited Advanced, Ultimate and SuperMobile plans with tiered per-line pricing, the Essentials line cap, SuperMobile's 5G device requirement, and financed devices against the line count.
  • Covered: devices and promos — 24 month device financing, switcher promo eligibility by plan and device, the port-in needed for each promo device, and the credit class limit on lines and financing.
  • Covered: internet and T-Priority — 5G Business Internet tiers against site capacity, the internet bundle credit, T-Priority eligibility by plan and its first-responder verification.
  • Covered: commercial terms — AutoPay credit, enterprise routing above 100 lines, discount authority by line count, the line-item quote, and the monthly total the agent states.
  • Not covered — consumer plans, other carriers, taxes and fees, credit checks, and real prices or policy. Other areas can be added.
  • Labeled as assumptions — every plan, price, promo rule and threshold in the model is an invented illustrative value built from public product naming, not T-Mobile data.
The AI sales agentBuilds the account quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Line limits that differ by plan, and device counts that must not exceed the linesOnly with care
A line cap per plan and a rule that devices cannot exceed lines are each easy, but the cap has to be looked up per plan and checked against the quote together with the device count, and a new plan needs its own entry.		The plan cap and the device count are checked against the lines on every call, and each failure comes back with the numbers.
Promo eligibility that depends on the plan, the device and the number of port-insOnly with workarounds
The promo is only valid when the plan allows it, the device carries a promo credit and there is one ported-in line per promo device. Three conditions across three different fields, with a count compared against a count, is usually left to a person.		The plan, the device and the port-in count are checked together, so a quote that fails two of the three returns both findings in one answer.
5G Business Internet tiers that depend on what each site can supportOnly with care
Availability is a property of the site, not the plan. It needs a capacity level per site and a tier comparison, kept in step as coverage changes.		The requested tier is compared with the site capacity on every call and the finding names the speed and the site.
T-Priority that is offered on only some plans and then needs a verification stepOnly with care
Eligibility by plan is a simple rule, but a quote that is eligible still has to be routed for first-responder verification, and a quote that is not eligible must be stopped.		Plans that cannot carry T-Priority are blocked, and plans that can are sent for verification, each with the reason.
Credit class limits and discount authority that change with account sizeOnly with care
A credit class cap on lines and financing, a rep discount limit, and a maximum that depends on the line count are separate conditions that have to agree with each other.		Credit class, line count and requested discount are checked together, with approval and block thresholds applied by account size.
Stated monthly total that must match the computed oneOnly with workarounds
A rule can compare a stated figure with a calculated one only if the stated figure is a field on the quote, and the calculation has to include every credit, promo and discount.		The stated monthly total travels with the quote and is compared with the computed one on every call; a difference blocks the quote.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
112 financed devices exceed the 10 lines on the account.
2150 lines is an enterprise account; route to the enterprise pricing desk.
3245 Mbps 5G Business Internet is not available at Rural Wyoming site (5G capacity limit).
44 percent extra line discount is above the 2 percent rep authority; approvable up to 10 percent.
58 percent extra line discount exceeds the 5 percent maximum for 10 lines.
6Business Essentials allows up to 12 lines; quoted 15.
7Credit class C accounts are limited to 5 lines and no device financing.
8Device promos are not available on Business Essentials.
9Stated monthly total does not match: the agent stated $496.80; the validator computes $540.00.
10SuperMobile needs a 5G device; the Legacy 4G flip phone is not 5G.
11T-Priority is offered only on Ultimate and SuperMobile plans, not Business Unlimited Advanced.
12T-Priority requires first-responder eligibility verification.
13The Moto G 5G has no promo credit.
14The promo needs a ported-in line per device; 4 port-ins for 10 devices.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Plan line limit: 15 lines on Business Essentials

    
The agent's request. Please quote Cascade Home Health: 15 lines on Business Essentials at the Kansas City branch, 245 Mbps 5G Business Internet, and AutoPay. The quote states $345.00 per month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Too many lines for this plan. Business Essentials allows up to 12 lines; quoted 15.
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2. Plan line limit: 15 lines on Business Unlimited Advanced

    
The agent's request. Please quote Cascade Home Health: 15 lines on Business Unlimited Advanced at the Kansas City branch, 245 Mbps 5G Business Internet, and AutoPay. The quote states $525.00 per month. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Monthly total $525.00: plan lines $495.00, internet $30.00, devices $0.00.
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3. Switcher promo: 25 lines, 10 iPhones with the promo, 4 port-ins

    
The agent's request. Please quote Pinecrest Logistics: 25 lines on Business Unlimited Advanced at the Seattle HQ, 10 Apple iPhone 16 financed with the switcher promo and 4 port-ins, 415 Mbps 5G Business Internet, and AutoPay. The quote states $875.00 per month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Not enough port-ins for the promo. The promo needs a ported-in line per device; 4 port-ins for 10 devices.
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4. Switcher promo: 25 lines, 10 iPhones with the promo, 10 port-ins

    
The agent's request. Please quote Pinecrest Logistics: 25 lines on Business Unlimited Advanced at the Seattle HQ, 10 Apple iPhone 16 financed with the switcher promo and 10 port-ins, 415 Mbps 5G Business Internet, and AutoPay. The quote states $875.00 per month. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Monthly total $875.00: plan lines $825.00, internet $50.00, devices $0.00.
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5. T-Priority: 12 Ultimate lines with T-Priority, stated total off

    
The agent's request. Please quote Evergreen Valley Rescue: 12 lines on Business Unlimited Ultimate at the Seattle HQ, T-Priority, and AutoPay. The quote states $496.80 per month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Stated monthly total does not match. Stated monthly total does not match: the agent stated $496.80; the validator computes $540.00.
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  • T-Priority needs verification. T-Priority requires first-responder eligibility verification.
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6. T-Priority: 12 Ultimate lines with T-Priority, stated total corrected

    
The agent's request. Please quote Evergreen Valley Rescue: 12 lines on Business Unlimited Ultimate at the Seattle HQ, T-Priority, and AutoPay. The quote states $540.00 per month. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • T-Priority needs verification. T-Priority requires first-responder eligibility verification.
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  • Quote summary. Monthly total $540.00: plan lines $540.00, internet $0.00, devices $0.00.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a business account: line plans, device financing and switcher promos, 5G Business Internet and T-Priority, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the plan, device, promo, internet and discount rules, compares the monthly total the quote states with the computed one, and returns every finding together with the line-item quote. This is an illustrative model built from public product naming with fictional prices; it is not T-Mobile's internal rule set.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote Cascade Home Health: 15 lines on Business Essentials at the Kansas City branch, 245 Mbps 5G Business Internet, and AutoPay. The quote states $345.00 per month. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with one finding, all in one answer. Business Essentials allows up to 12 lines; quoted 15.
    6. 
      
  6. The validator returned one blocking finding in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
    7. 
      
  7. What this shows: for line limits that differ by plan, and device counts that must not exceed the lines, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the plan to Business Unlimited Advanced and the stated monthly total to $525.
    10. 
      
  10. It calls the validator again.
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  11. This time the validator clears it.
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  12. The validator also returns the line-item quote. It starts with Business Unlimited Advanced and 5G Business Internet 245 Mbps; the other two lines are on screen.
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  13. The earlier finding is cleared, and the validator's total, $525.00, matches the quote.
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  14. One problem caught in one call, fixed in one pass, and a clean $525 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    15.