Predictika · Business broadband quotes

An AI sales agent's Business nbn quote, checked before it goes out

An AI sales agent prepares a quote for a small business on a Vodafone Business nbn plan: the plan, the nbn technology at the address, the postpaid-mobile price, the modem, an enhanced service level and a mobile backup. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the plans and conditions Vodafone publishes in its Critical Information Summary and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Vodafone Business nbn month-to-month plans (Essential to Ultrafast+ and the Pre-Fibre Interim plans), with the existing-postpaid-mobile price, modem, enhanced SLA add-ons and mobile backup. See everything this validator covers

This validator models quotes for one Vodafone Business nbn service built from the plans and conditions Vodafone publishes, not just the scenarios shown below.

  • Plans and prices — Business nbn Essential, Essential+, Fast+, Profast, Superfast+, Ultrafast, Profast+ and Ultrafast+, and the Pre-Fibre Interim25, 50 and 100 plans, each at the existing-postpaid-mobile-customer price or the standalone price, with the Vodafone Super Wi-Fi Modem ($336 over 24 months) or the customer's own modem, and the nbn Enhanced SLA-12 and SLA-4 add-ons, whose price depends on the plan. The quote adds these into a line-item quote and compares it with the totals the agent states.
  • Where a plan can go — Profast, Superfast+ and Ultrafast need nbn FTTP or HFC, Profast+ and Ultrafast+ need FTTP, the Pre-Fibre Interim plans are sold only with an nbn Fibre Upgrade order, the business needs an ABN or ACN, and Mobile Backup needs the Vodafone modem.
  • Mobile price and speed check — the postpaid mobile price needs a postpaid mobile service on the same account with the same billing name and address. On fibre to the node, building or curb, the maximum attainable line speed is checked after activation, so plans above the lowest tier go to a person.

Any single-service Vodafone Business nbn quote that touches these plans is in scope — not only the scenarios pictured here. Not covered: the Business nbn plans on other terms, mobile and voice plans, multi-site or negotiated pricing, one-off nbn charges such as the new development fee, promotions and credits, and plans for larger enterprises. Assumptions: the enhanced SLA add-on is charged with the first month, the minimum cost is the first month plus the modem's maximum cost, and the Pre-Fibre Interim plans are priced like the plan they are provisioned on.

The AI sales agentBuilds the Business nbn quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 4 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
Click to expand
    
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Plans that exist only on some nbn technologiesOnly with workarounds
The plan on one line must match an attribute of the address on another, so it needs a cross-line rule that interacts with the others.		Plan and address technology are in one request and checked whichever order they arrive in.
A price that depends on another service on the account, with matching billing detailsOnly with workarounds
The discount depends on a quote choice and on facts about a different service and account, so it needs a rule that reads across both.		The mobile price conditions are checked with the rest of the quote on every call.
An add-on that is included on some plans and charged on othersOnly with care
A price rule for each plan and add-on combination. It works, but each plan change is another rule to keep in step with the published table.		The add-on price is looked up from the plan and added into the monthly and minimum totals.
A minimum first cost that folds in a modem, and stated totals that must matchOnly with care
A stated figure is a free-entry field; a rule can compare it with a computed total, but someone has to write and maintain that comparison.		The stated totals travel with the quote and are compared with the computed totals on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
Click to expand
    
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The existing postpaid mobile customer price needs a postpaid mobile voice service on the same account; the quote has none, so the standalone price applies.
2The existing postpaid mobile customer price needs the mobile plan and the nbn plan to have the same billing name and billing address; they differ on this quote, so the standalone price applies.
3Vodafone Business nbn is offered only to approved small business customers with an Australian Business Number or Company Number; the quote has neither.
4The Business nbn Profast, Superfast+ and Ultrafast plans are available only in nbn FTTP and HFC areas; the address is on fibre to the node, building or curb.
5On fibre to the node, building or curb Vodafone checks the maximum attainable line speed after activation, and the plan speed may not be supported; a person should confirm the customer accepts a lower plan if that happens.
6The Business nbn Profast+ and Ultrafast+ plans are available only in nbn FTTP areas; the address is on another nbn technology.
7The Pre-Fibre Interim plans are available strictly with an nbn Fibre Upgrade order; the quote has none.
8The Mobile Backup feature is available only with the purchase of the Vodafone modem; the quote uses the customer own modem.
9The quote states a monthly total of $119.00; the published prices give $146.50.
10The quote states a minimum cost with the modem of $119.00; the published prices give $455.00.

  

  

    
Scenarios and results
Click to expand
    
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Plan, address technology and mobile price: Ultrafast+ at an HFC address with the mobile price claimed

    
The agent's request. Please quote Business nbn Ultrafast+ (nbn1000+) for a small business with an ABN, at an address on hybrid fibre coaxial (HFC), at the existing postpaid mobile customer price, with the Vodafone Super Wi-Fi Modem and the Standard SLA. The quote states a monthly total of $139.00 and a minimum cost with the first month and any modem of $475.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Plan needs fibre to the premises. The Business nbn Profast+ and Ultrafast+ plans are available only in nbn FTTP areas; the address is on another nbn technology.
    • 
      
  • No postpaid mobile on the account. The existing postpaid mobile customer price needs a postpaid mobile voice service on the same account; the quote has none, so the standalone price applies.
    • 
    

    
2. Plan, address technology and mobile price: The agent resubmits after fixing the errors

    
The agent's request. Please quote Business nbn Ultrafast (nbn1000) for a small business with an ABN, at an address on hybrid fibre coaxial (HFC), at the existing postpaid mobile customer price, with the Vodafone Super Wi-Fi Modem and the Standard SLA. The quote states a monthly total of $109.00 and a minimum cost with the first month and any modem of $445.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • No postpaid mobile on the account. The existing postpaid mobile customer price needs a postpaid mobile voice service on the same account; the quote has none, so the standalone price applies.
    • 
    

    
3. Plan, address technology and mobile price: The agent resubmits after fixing the errors

    
The agent's request. Please quote Business nbn Ultrafast (nbn1000) for a small business with an ABN, at an address on hybrid fibre coaxial (HFC), at the standalone price, with the Vodafone Super Wi-Fi Modem and the Standard SLA. The quote states a monthly total of $119.00 and a minimum cost with the first month and any modem of $455.00. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Estimated monthly total of $119.00 at published prices; minimum cost with the first month and any modem purchase of $455.00.
    • 
    

    
4. Interim plan and modem: Interim25 with no fibre upgrade, mobile backup and the customer modem

    
The agent's request. Please quote Business nbn Pre-Fibre Interim25 Plan for a small business with an ABN, at an address on fibre to the node (FTTN), at the standalone price, with the customer's own modem and the nbn Enhanced SLA-12 hours. The customer is not ordering an nbn Fibre Upgrade. Include the Mobile Backup feature. The quote states a monthly total of $101.50 and a minimum cost with the first month and any modem of $101.50. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Interim plan needs a fibre upgrade. The Pre-Fibre Interim plans are available strictly with an nbn Fibre Upgrade order; the quote has none.
    • 
      
  • Mobile backup needs the Vodafone modem. The Mobile Backup feature is available only with the purchase of the Vodafone modem; the quote uses the customer own modem.
    • 
    

    
5. Interim plan and modem: The agent resubmits after fixing the errors

    
The agent's request. Please quote Business nbn Pre-Fibre Interim25 Plan for a small business with an ABN, at an address on fibre to the node (FTTN), at the standalone price, with the Vodafone Super Wi-Fi Modem and the nbn Enhanced SLA-12 hours. The customer is ordering an nbn Fibre Upgrade. Include the Mobile Backup feature. The quote states a monthly total of $101.50 and a minimum cost with the first month and any modem of $437.50. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Estimated monthly total of $101.50 at published prices; minimum cost with the first month and any modem purchase of $437.50.
    • 
    

    
6. Stated totals: Ultrafast with a 4-hour SLA and stated totals that leave out the SLA and the modem

    
The agent's request. Please quote Business nbn Ultrafast (nbn1000) for a small business with an ABN, at an address on fibre to the premises (FTTP), at the existing postpaid mobile customer price, with the Vodafone Super Wi-Fi Modem and the nbn Enhanced SLA-4 hours. The quote states a monthly total of $109.00 and a minimum cost with the first month and any modem of $109.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Stated monthly total does not match. The quote states a monthly total of $109.00; the published prices give $136.50.
    • 
      
  • Stated minimum cost does not match. The quote states a minimum cost with the modem of $109.00; the published prices give $472.50.
    • 
    

    
7. Stated totals: The agent resubmits after fixing the errors

    
The agent's request. Please quote Business nbn Ultrafast (nbn1000) for a small business with an ABN, at an address on fibre to the premises (FTTP), at the existing postpaid mobile customer price, with the Vodafone Super Wi-Fi Modem and the nbn Enhanced SLA-4 hours. The quote states a monthly total of $136.50 and a minimum cost with the first month and any modem of $472.50. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Estimated monthly total of $136.50 at published prices; minimum cost with the first month and any modem purchase of $472.50.
    • 
    

    
8. Fibre to the node: Fast+ on fibre to the node at the mobile customer price

    
The agent's request. Please quote Business nbn Fast+ (nbn100) for a small business with an ABN, at an address on fibre to the node (FTTN), at the existing postpaid mobile customer price, with the Vodafone Super Wi-Fi Modem and the nbn Enhanced SLA-12 hours. The quote states a monthly total of $89.00 and a minimum cost with the first month and any modem of $425.00. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Line speed to be confirmed after activation. On fibre to the node, building or curb Vodafone checks the maximum attainable line speed after activation, and the plan speed may not be supported; a person should confirm the customer accepts a lower plan if that happens.
    • 
      
  • Order summary. Estimated monthly total of $89.00 at published prices; minimum cost with the first month and any modem purchase of $425.00.
    • 
    

  

  

    
Narration transcript
Click to expand
    
The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a small business on a Vodafone Business nbn plan: the plan, the nbn technology at the address, the postpaid-mobile price, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the plans and conditions Vodafone publishes in its Critical Information Summary and returns a verdict, every reason, a line-item quote and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote Business nbn Ultrafast+ (nbn1000+) for a small business with an ABN, at an address on hybrid fibre coaxial (HFC). The quote states a monthly total of $139.00 and a minimum cost with the first month and any modem of $475.00. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with two findings, all in one answer. The Business nbn Profast+ and Ultrafast+ plans are available only in nbn FTTP areas; the address is on another nbn technology. The existing postpaid mobile customer price needs a postpaid mobile voice service on the same account; the quote has none, so the standalone price applies.
    6. 
      
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
    7. 
      
  7. What this shows: for plans that exist only on some nbn technologies, a rules-based CPQ can do this only with workarounds.
    8. 
      
  8. Now the agent resubmits.
    9. 
      
  9. The corrected request. It changes the plan to Business nbn Ultrafast (nbn1000), the stated monthly total to $109.00 and the stated minimum cost with modem to $445.00.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. Still blocked, with one finding, all in one answer. The existing postpaid mobile customer price needs a postpaid mobile voice service on the same account; the quote has none, so the standalone price applies.
    12. 
      
  12. One finding cleared. Still blocking: no postpaid mobile on the account.
    13. 
      
  13. The agent resubmits once more.
    14. 
      
  14. The revised request. It changes the postpaid mobile customer price to no, the stated monthly total to $119.00 and the stated minimum cost with modem to $455.00. It removes the postpaid mobile service on the account.
    15. 
      
  15. It calls the validator once more.
    16. 
      
  16. This time the validator clears it.
    17. 
      
  17. The validator also returns the line-item quote, on screen.
    18. 
      
  18. The earlier finding is cleared, and the validator's total, $119.00, matches the quote.
    19. 
      
  19. Two problems caught in one call, fixed in two passes, and a clean $119.00 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    20.