Predictika · Multi-location managed services quotes
An AI sales agent prepares a multi-location quote for TPx, the managed services provider: UCx with Webex or Microsoft Teams calling and Call Center, E911, Managed SD-WAN, internet access, Managed Networks and Wi-Fi, Managed Firewalls and Managed Endpoints, across branch and hub sites, for a term of one, three or five years. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the product tiers, limits and prerequisites TPx publishes and returns a verdict, every reason, a line-item quote and the figures it computed.
This validator models TPx multi-location managed services quotes as described on the TPx public web pages and product sheets, not just the scenarios shown below.
Any TPx multi-location quote that touches these services, tiers and limits is in scope — not only the scenarios pictured here. Not covered: UniVoice, RingCentral and Zoom Phone resale, MXDR and SASE, Managed Backup, Managed Microsoft 365, datacenter services, advisory services, phone hardware, taxes and fees, and rate cards by region. TPx publishes no prices, so every price on this page is illustrative.
7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch
Illustrative agent statement. The validator receives the structured request below.
Proposing agent: AI sales agent (scripted)
Before sending, the agent must call Recorded run
What this means
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.
| What the validator caught | Typical rules-based CPQ | Predictika |
|---|---|---|
| E911 per location, not per seat | Only with workarounds Emergency addresses belong to locations, but a quote holds seats on lines. A CPQ has no count of distinct UCx locations to compare with the registered E911 locations, so it needs a roll-up field and a rule that someone keeps in step. | Sites with UCx and E911 locations are separate inputs and are compared on every call. |
| Guarantees that depend on other services at the same sites | Only with workarounds The 100 percent voice uptime guarantee needs SD-WAN and a second path at each site, and the 99.99 percent availability guarantee needs fiber or cable access and Optimum monitoring. A flat quote does not know which services share a site, so an engineer checks it by hand. | Sites with each service, second paths, access type and monitoring are inputs, and each guarantee is checked against them. |
| SD-WAN vendor, edge tier and circuits | Only with care Fortinet SD-WAN Light, the circuits each edge tier carries and inbound failover with VMware only are product rules that must agree with a bandwidth limit per edge tier; each is a rule, and they interact. | Vendor, tier, circuits, bandwidth and failover are checked together in one pass. |
| Access type against bandwidth | Only with care DSL, cable, fixed wireless and LTE each top out at a different speed; a pick list can hide the wrong combinations, but the limit has to be maintained for every access type and for branch and hub sites separately. | Each access type has its limit, and the branch and hub bandwidth is compared with it on every call. |
| Security tiers against what the customer must have | Only with workarounds A retail customer needs 365 days of firewall logs, a regulated one needs SOC monitoring and MDR, and a remote workforce needs more than 20 SSL-VPN users. Each requirement is a fact about the customer that has to be compared with the tier, the tunnel limit and Active Directory. | Retention, monitoring, MDR, tunnels and VPN users are inputs and are checked against the firewall and endpoint tiers. |
| A stated total that has to agree with the quote | Only with workarounds Many services across 150 sites, a discount and an installation waiver make a total that can drift from what is typed on the quote without anyone noticing. | The total is computed from the choices and compared with the total the quote states. |
| Every problem returned in one answer | Only with workarounds Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next. | All findings come back together, whatever order the choices arrived in. |
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.
| 1 | The quote has a 5-year term, a long price commitment, so a person should confirm. |
| 2 | The quote has a term of 2 years; the services are quoted for 1, 3 or 5 years. |
| 3 | The quote puts UCx at 23 sites, but the deal has 22 sites in total. |
| 4 | The quote puts Managed SD-WAN at 23 sites, but the deal has 22 sites in total. |
| 5 | The quote has Managed Networks at 23 sites and Managed Firewalls at 22 sites, but the deal has 22 sites in total. |
| 6 | The quote has 21 E911 registered locations for 22 sites with UCx; every UCx location needs its own registered E911 address. |
| 7 | The quote includes 40 UCx with Microsoft Teams seats, and the Microsoft Teams Phone licenses for those users are not confirmed; calling through TPx needs a Teams Phone license for each user. |
| 8 | The quote has 41 seats that need busy lamp field or shared call appearance, and only 30 Pro seats and 10 Elite seats; those phone features are not on the Business tier. |
| 9 | The quote has 11 Call Center agents and only 10 Elite seats; each Call Center agent needs an Elite seat. |
| 10 | The quote promises the 100 percent voice uptime guarantee at 23 sites, but UCx is quoted at 22 sites. |
| 11 | The quote promises the 100 percent voice uptime guarantee at 23 sites, and Managed SD-WAN is quoted at 22 sites; the guarantee applies only when UCx is paired with SD-WAN. |
| 12 | The quote promises the 100 percent voice uptime guarantee at 20 sites, but only 15 SD-WAN sites have a second path, a second circuit or LTE failover. |
| 13 | The quote includes Managed SD-WAN at 22 sites with no SD-WAN vendor chosen. |
| 14 | The quote has Fortinet SD-WAN Light with the Advanced edge tier; Fortinet is available only with the Standard edge tier. |
| 15 | The quote has up to 3 circuits at an SD-WAN site; the chosen vendor and edge tier carry up to 2, and Managed SD-WAN aggregates at most 4 circuits. |
| 16 | The quote includes inbound internet failover at 4 sites; it is available with the VMware SD-WAN only. |
| 17 | The quote has 22 sites with a second path, but Managed SD-WAN is quoted at 20 sites. |
| 18 | The quote has LTE failover at 19 sites, but only 18 sites have a second path. |
| 19 | The quote has a site bandwidth of 1,000 Mbps; the chosen SD-WAN edge tier carries up to 500 Mbps. |
| 20 | The quote has 101 Mbps at the branch sites; the access type chosen for them carries up to 100 Mbps. |
| 21 | The quote has 10,001 Mbps at the hub sites; the access type chosen for them carries up to 10,000 Mbps. |
| 22 | The quote guarantees 99.99 percent network availability at 22 sites, but only 2 sites have fiber or cable access; DSL, fixed wireless and LTE access cannot carry the guarantee. |
| 23 | The quote guarantees 99.99 percent network availability at 22 sites, but only 15 sites have a second path, a second circuit or LTE failover. |
| 24 | The quote guarantees 99.99 percent network availability at 22 sites, and Managed Networks Optimum, with 24x7 monitoring, is quoted at 10 sites. |
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.
The agent's request. Please quote TPx managed services for 143 branch sites on cable access at 300 Mbps and 7 hub sites on fiber access at 500 Mbps. UCx with Webex at 150 sites with 1,000 Business, 220 Pro and 40 Elite seats, 90 of them with busy lamp field. The voice order also has 35 Call Center agents, E911 at 120 locations and the 100 percent voice uptime guarantee at 150 sites. Managed SD-WAN with Cisco Meraki on the Standard edge tier at 150 sites, with up to 3 circuits per site, a second path at 110 sites and LTE failover at 110 sites. The quote also includes Managed Networks Optimum at 120 sites, Managed Networks Core at 30 sites, 450 Wi-Fi access points and the 99.99 percent availability guarantee at 150 sites. Managed Firewalls Optimum at 150 sites, with 45 SSL-VPN users. Managed Endpoints Optimum for 1,400 endpoints. The customer requires 365 days of firewall log retention. The term is 3 years. Installation fees are waived. The monthly discount is $26,000. The quote states $5,495,040 over the term. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote TPx managed services for 143 branch sites on cable access at 300 Mbps and 7 hub sites on fiber access at 500 Mbps. UCx with Webex at 150 sites with 1,000 Business, 220 Pro and 40 Elite seats, 90 of them with busy lamp field. The voice order also has 35 Call Center agents, E911 at 150 locations and the 100 percent voice uptime guarantee at 150 sites. Managed SD-WAN with Cisco Meraki on the Standard edge tier at 150 sites, with up to 2 circuits per site, a second path at 150 sites and LTE failover at 150 sites. The quote also includes Managed Networks Optimum at 150 sites, 450 Wi-Fi access points and the 99.99 percent availability guarantee at 150 sites. Managed Firewalls Secure at 150 sites, with 45 SSL-VPN users and Active Directory integration. Managed Endpoints Optimum for 1,400 endpoints. The customer requires 365 days of firewall log retention. The term is 3 years. Installation fees are waived. The monthly discount is $26,000. The quote states $6,553,440 over the term. It is ready to send.
Verdict: Needs approval.
The agent's request. Please quote TPx managed services for 143 branch sites on cable access at 300 Mbps and 7 hub sites on fiber access at 500 Mbps. UCx with Webex at 150 sites with 1,000 Business, 220 Pro and 40 Elite seats, 90 of them with busy lamp field. The voice order also has 35 Call Center agents, E911 at 150 locations and the 100 percent voice uptime guarantee at 150 sites. Managed SD-WAN with Cisco Meraki on the Standard edge tier at 150 sites, with up to 2 circuits per site, a second path at 150 sites and LTE failover at 150 sites. The quote also includes Managed Networks Optimum at 150 sites, 450 Wi-Fi access points and the 99.99 percent availability guarantee at 150 sites. Managed Firewalls Secure at 150 sites, with 45 SSL-VPN users and Active Directory integration. Managed Endpoints Optimum for 1,400 endpoints. The customer requires 365 days of firewall log retention. The term is 3 years. Installation fees are billed. The monthly discount is $20,000. The quote states $6,926,940 over the term. It is ready to send.
Verdict: Allowed.
The agent's request. Please quote TPx managed services for 16 branch sites on cable access at 300 Mbps and 2 hub sites on fiber access at 500 Mbps. UCx with Webex at 18 sites with 120 Business, 60 Pro and 20 Elite seats, 20 of them with busy lamp field. The voice order also has 25 Call Center agents, E911 at 15 locations, UCx with Microsoft Teams for 150 seats and the 100 percent voice uptime guarantee at 18 sites. Managed SD-WAN with Fortinet on the Standard edge tier at 18 sites, with up to 2 circuits per site, a second path at 18 sites and LTE failover at 18 sites. The quote also includes Managed Networks Optimum at 18 sites and 60 Wi-Fi access points. Managed Firewalls Optimum at 18 sites. Managed Endpoints Secure for 400 endpoints. The customer requires 24/7 firewall monitoring. The term is 1 year. Installation fees are waived. The quote states $359,880 over the term. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote TPx managed services for 16 branch sites on cable access at 300 Mbps and 2 hub sites on fiber access at 500 Mbps. UCx with Webex at 18 sites with 120 Business, 60 Pro and 30 Elite seats, 20 of them with busy lamp field. The voice order also has 25 Call Center agents, E911 at 18 locations, UCx with Microsoft Teams for 150 seats and the 100 percent voice uptime guarantee at 18 sites. Managed SD-WAN with Fortinet on the Standard edge tier at 18 sites, with up to 2 circuits per site, a second path at 18 sites and LTE failover at 18 sites. The quote also includes Managed Networks Optimum at 18 sites and 60 Wi-Fi access points. Managed Firewalls Optimum at 18 sites. Managed Endpoints Secure for 400 endpoints. The customer requires 24/7 firewall monitoring. The term is 3 years. Installation fees are waived. The quote states $1,192,176 over the term. It is ready to send.
Verdict: Allowed.
The agent's request. Please quote TPx managed services for 22 branch sites on DSL access at 150 Mbps and 2 hub sites on fiber access at 1,000 Mbps. UCx with Webex at 24 sites with 200 Business, 40 Pro and 10 Elite seats, 15 of them with busy lamp field. The voice order also has E911 at 24 locations. Managed SD-WAN with VMware on the Advanced edge tier at 24 sites, with up to 3 circuits per site, a second path at 24 sites, LTE failover at 24 sites and inbound internet failover at 2 sites. The quote also includes Managed Networks Optimum at 24 sites and 70 Wi-Fi access points. Managed Firewalls Core at 24 sites, with 9 IPsec VPN tunnels. Managed Endpoints Optimum for 350 endpoints. The customer requires 365 days of firewall log retention, 24/7 firewall monitoring, SOC monitoring and MDR on the firewalls and MDR on endpoints. The term is 3 years. Installation fees are billed. The quote states $964,728 over the term. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote TPx managed services for 22 branch sites on cable access at 150 Mbps and 2 hub sites on fiber access at 1,000 Mbps. UCx with Webex at 24 sites with 200 Business, 40 Pro and 10 Elite seats, 15 of them with busy lamp field. The voice order also has E911 at 24 locations. Managed SD-WAN with VMware on the Advanced edge tier at 24 sites, with up to 3 circuits per site, a second path at 24 sites, LTE failover at 24 sites and inbound internet failover at 2 sites. The quote also includes Managed Networks Optimum at 24 sites and 70 Wi-Fi access points. Managed Firewalls Secure at 24 sites, with 5 IPsec VPN tunnels. Managed Endpoints Secure Bundle for 350 endpoints. The customer requires 365 days of firewall log retention, 24/7 firewall monitoring, SOC monitoring and MDR on the firewalls and MDR on endpoints. The term is 3 years. Installation fees are billed. The quote states $1,471,608 over the term. It is ready to send.
Verdict: Allowed.
The text of the narrated walkthrough, step by step.