Predictika · Office furniture quotes

An AI sales agent's height-adjustable bench quote, checked before it goes out

An AI sales agent prepares a quote for double-sided height-adjustable bench stations: frame, two worksurfaces, wire channel, end gables, switch, power bar and cable management, and cut-outs. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what the public price and application guide says and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Navigate Height-Adjustable Bench double-sided stations (frame HNBFNA, worksurface HNBWRN, wire channel HNBFCN, end gables) from Teknion's public price guide. See everything this validator covers

This validator models Navigate Height-Adjustable Bench double-sided station quotes built on the list prices and planning rules in Teknion's public Height-Adjustable Bench Price & Application Guide (November 24, 2025), not just the scenarios shown below.

  • Frame and mechanism — 48, 60 and 72 inch deep frames in nine widths from 46 to 94 inches, the standard or extended electric mechanisms, Foundation, Mica or Accent finish, the display switches, the cross channel integrated powerbar and the undersurface cable management options.
  • Worksurfaces and edges — the 22 or 23, 28 or 29 and 34 or 35 inch worksurface depths that fit each frame depth, five surface finishes, the edges each finish offers, rounded or square corners (no Flintwood or veneer on rounded), grommet cut-outs and the center access door.
  • Wire channel, gables and price — a wire channel as wide as the frame, a metal or solid gable at each end, all added into a line-item quote and compared with the total the agent states.

Any double-sided Navigate bench quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: the Navigate 120 and single-sided frames, hiSpace benches, linked runs with mid gables and mid covers, end covers and power poles, screens, other electrics, switch finishes and edge trim colors, dealer discounts, freight and taxes. Assumptions: the two worksurfaces on a frame are alike, one metal finish applies to the frame, wire channel and inner gables, and a combination the guide does not price is blocked; the guide does not state a currency, so totals are shown in dollars as list prices.

The AI sales agentBuilds the bench quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, the line-item quote and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
A worksurface depth that must fit the frame depthOnly with care
A product rule per frame depth and worksurface depth. It works, but every new depth is another rule to keep in step with the price tables.		The frame and the worksurface depth are in one request and checked together.
Surface finishes, edges and corners that depend on each otherOnly with care
Flintwood and veneer are not offered on rounded corners and each finish has its own edges, so the option matrix has to be built and kept in step with the price columns.		Finish, edge and corner are checked together on every call.
A wire channel that must be as wide as the frameOnly with workarounds
The rule reads the width on another line of the quote, so it needs a cross-line rule that interacts with the others.		The channel width and the frame width are in one request.
Combinations the price guide does not priceOnly with workarounds
A missing price table cell tends to show as no price or zero unless someone writes a rule for each gap.		Each unpriced combination is a stated finding and the quote does not go out.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; everything else is computed.

    
1A frame depth of 54 inches is not offered; the Navigate Frame comes in 48, 60 and 72 inch depths.
2A frame width of 60 inches is not offered; the Navigate Frame comes in 46 to 94 inch widths in 6 inch steps.
3A 28 inch worksurface does not fit a 48 inch frame; the 48 inch frame takes 22 or 23 inch worksurfaces, the 60 inch frame 28 or 29 and the 72 inch frame 34 or 35.
4The wire channel is 64 inches wide; it must match the 70 inch frame width.
5The frame needs a gable or cover at both ends to conceal the leg braces, and 1 end has none.
6The frame needs a gable or cover at both ends to conceal the leg braces, and 2 ends have none.
7Flintwood and natural veneer are not available on rounded corner profiles.
8The chosen edge is not offered with the chosen worksurface finish; Source laminate has a straight edge, Foundation laminate has flat, straight, bullnose or full knife, Grade 2 laminate has flat, and Flintwood and natural veneer have flat or full knife.
9Dual plastic trays with a power bar with IEC need the cross channel integrated powerbar with 3 outlets plus 1 IEC connection.
10The guide prices dual plastic trays with a power bar only with the 4 outlet cross channel; it lists no price with the 3 outlet plus IEC channel.
11The guide lists no price for a center access door cut out together with a center grommet cut out.
12The quote states a list total of $47,848; the published list prices give $47,948.
13The quote has no stations.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Twelve open-plan stations: Twelve stations of 72 inch benches with a solid gable at the first end, 28 inch tops and an 82 inch wire channel

    
The agent's request. Please quote 12 Navigate height-adjustable bench double-sided stations: a 72 inch deep, 88 inch wide frame in Mica finish with the extended electrics-extended (22.6 to 48.7 inch) mechanism and a display with up/down memory switch, 28 inch deep worksurfaces in Foundation laminate with a bullnose edge and square corners, an 82 inch wire channel, the cross channel integrated powerbar with 4 outlets and dual plastic trays, left and right grommet cut-outs, and a solid end gable at the first end with Source laminate outer gables. The quote states a list total of $178,456. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Worksurface depth does not fit the frame. A 28 inch worksurface does not fit a 72 inch frame; the 48 inch frame takes 22 or 23 inch worksurfaces, the 60 inch frame 28 or 29 and the 72 inch frame 34 or 35.
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  • Wire channel width differs from the frame. The wire channel is 82 inches wide; it must match the 88 inch frame width.
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  • Frame ends not covered. The frame needs a gable or cover at both ends to conceal the leg braces, and 1 end has none.
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  • Stated total does not match. The quote states a list total of $178,456; the published list prices give $169,092.
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2. Twelve open-plan stations: The agent resubmits after fixing the errors

    
The agent's request. Please quote 12 Navigate height-adjustable bench double-sided stations: a 72 inch deep, 88 inch wide frame in Mica finish with the extended electrics-extended (22.6 to 48.7 inch) mechanism and a display with up/down memory switch, 34 inch deep worksurfaces in Foundation laminate with a bullnose edge and square corners, an 88 inch wire channel, the cross channel integrated powerbar with 4 outlets and dual plastic trays, left and right grommet cut-outs, and a solid end gable at each end with Source laminate outer gables. The quote states a list total of $180,456. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 12 stations: Frames $101,820; switch add-on $2,556; power and cable management $7,824; worksurfaces $35,760; cut-outs $4,200; wire channel $14,640; gables $13,656; list total $180,456.
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3. Six stations with Flintwood tops: Six stations with rounded-corner Flintwood tops and a bullnose edge

    
The agent's request. Please quote 6 Navigate height-adjustable bench double-sided stations: a 60 inch deep, 64 inch wide frame in Foundation finish with the standard electric (27 to 43 inch) mechanism and a standard up/down switch, 28 inch deep worksurfaces in Flintwood with a bullnose edge and rounded corners, a 64 inch wire channel, no integrated power bar and no undersurface cable management, no rectangular grommet cut-outs, and a metal end gable at each end. The quote states a list total of $75,642. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Flintwood or veneer on a rounded corner. Flintwood and natural veneer are not available on rounded corner profiles.
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  • Edge not offered on this surface finish. The chosen edge is not offered with the chosen worksurface finish; Source laminate has a straight edge, Foundation laminate has flat, straight, bullnose or full knife, Grade 2 laminate has flat, and Flintwood and natural veneer have flat or full knife.
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4. Six stations with Flintwood tops: The agent resubmits after fixing the errors

    
The agent's request. Please quote 6 Navigate height-adjustable bench double-sided stations: a 60 inch deep, 64 inch wide frame in Foundation finish with the standard electric (27 to 43 inch) mechanism and a standard up/down switch, 28 inch deep worksurfaces in Flintwood with a full knife edge and square corners, a 64 inch wire channel, no integrated power bar and no undersurface cable management, no rectangular grommet cut-outs, and a metal end gable at each end. The quote states a list total of $78,594. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 6 stations: Frames $45,558; worksurfaces $23,388; wire channel $5,928; gables $3,720; list total $78,594.
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5. Three stations with power and cut-outs: Three stations with IEC trays on the 4 outlet channel and left, right and center grommets with a center access door

    
The agent's request. Please quote 3 Navigate height-adjustable bench double-sided stations: a 48 inch deep, 58 inch wide frame in Accent finish with the standard electric (27 to 43 inch) mechanism and a display toggle with memory and Navigate GPS switch, 22 inch deep worksurfaces in natural veneer with a full knife edge and square corners, a 58 inch wire channel, the cross channel integrated powerbar with 4 outlets and dual plastic trays with a power bar with IEC, left, right and center grommet cut-outs with a center access door cut-out, and a metal end gable at each end. The quote states a list total of $38,607. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • IEC trays need the 3 outlet plus IEC channel. Dual plastic trays with a power bar with IEC need the cross channel integrated powerbar with 3 outlets plus 1 IEC connection.
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  • Center cut-outs combined. The guide lists no price for a center access door cut out together with a center grommet cut out.
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6. Three stations with power and cut-outs: The agent resubmits after fixing the errors

    
The agent's request. Please quote 3 Navigate height-adjustable bench double-sided stations: a 48 inch deep, 58 inch wide frame in Accent finish with the standard electric (27 to 43 inch) mechanism and a display toggle with memory and Navigate GPS switch, 22 inch deep worksurfaces in natural veneer with a full knife edge and square corners, a 58 inch wire channel, the cross channel integrated powerbar with 3 outlets plus 1 IEC connection and dual plastic trays with a power bar with IEC, left, right and center grommet cut-outs with a center access door cut-out, and a metal end gable at each end. The quote states a list total of $42,444. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Center cut-outs combined. The guide lists no price for a center access door cut out together with a center grommet cut out.
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7. Three stations with power and cut-outs: The agent resubmits after fixing the errors

    
The agent's request. Please quote 3 Navigate height-adjustable bench double-sided stations: a 48 inch deep, 58 inch wide frame in Accent finish with the standard electric (27 to 43 inch) mechanism and a display toggle with memory and Navigate GPS switch, 22 inch deep worksurfaces in natural veneer with a full knife edge and square corners, a 58 inch wire channel, the cross channel integrated powerbar with 3 outlets plus 1 IEC connection and dual plastic trays with a power bar with IEC, left and right grommet cut-outs with a center access door cut-out, and a metal end gable at each end. The quote states a list total of $44,028. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 3 stations: Frames $23,238; switch add-on $639; power and cable management $3,837; worksurfaces $10,368; cut-outs $1,584; wire channel $2,976; gables $1,386; list total $44,028.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for double-sided height-adjustable bench stations: frame, two worksurfaces, wire channel, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what the public price and application guide says and returns a verdict, every reason, a line-item quote and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote 12 Navigate height-adjustable bench double-sided stations: a 72 inch deep, 88 inch wide frame in Mica finish. The quote states a list total of $178,456. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with four findings, all in one answer. A 28 inch worksurface does not fit a 72 inch frame; the 48 inch frame takes 22 or 23 inch worksurfaces, the 60 inch frame 28 or 29 and the 72 inch frame 34 or 35. The wire channel is 82 inches wide; it must match the 88 inch frame width. The frame needs a gable or cover at both ends to conceal the leg braces, and 1 end has none. The other one is on screen.
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  6. The validator returned four blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
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  7. What this shows: for a worksurface depth that must fit the frame depth, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the worksurface depth to 34 inches, the wire channel width to 88 inches, the end gables to solid and solid and the stated list total to $180,456.
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  10. It calls the validator again.
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  11. This time the validator clears it.
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  12. The validator also returns the line-item quote. It starts with Navigate Frame (HNBFNA) and Switch upgrade: display with up/down memory; the other five lines are on screen.
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  13. All four earlier findings are cleared, and the validator's total, $180,456, matches the quote.
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  14. Four problems caught in one call, fixed in one pass, and a clean $180,456 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    15.