Predictika · Business mobile quotes

An AI sales agent's business mobile fleet quote, checked before it goes out

An AI sales agent prepares a monthly quote for a fleet of business mobile services on bring-your-own plans: plan sizes, international option, Data Share SIMs and devices. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published plan terms and charges and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Business BYO Mobile Plan fleet quotes (S, M, L and XL) with the international option, Data Share SIMs and device repayments. See everything this validator covers

This validator models fleet quotes for the Business BYO Mobile Plans as described in the public Critical Information Summary, not just the scenarios shown below.

  • Plans and charges — S ($39 a month, 2GB), M ($59, 15GB), L ($79, 30GB) and XL ($99, 60GB), added into a line-item quote and compared with the monthly charge the agent states; the minimum plan cost over the 12 month term and the maximum early termination charge for each plan are computed.
  • Term and options — these plans are on a 12 month term; the unlimited 45 Eligible Destinations international option ($10 a month) applies to the S and M plans; Additional Data Share SIMs cost $5 a month each, with a limit of 5 per service.
  • Devices — a bring-your-own device must be compatible with the Telstra Mobile Network, and a Mobile Repayment Option device is counted per service.

Any fleet quote for these plans that touches these rules is in scope — not only the scenarios pictured here. Not covered: other Telstra mobile plans (My Business, Business Mobile, lease and Choice plans), device prices and repayment amounts (the summary says there may be an upfront amount but states no figures), extra data at $10 a GB, international usage, calls beyond the plan inclusions, enterprise or negotiated pricing, and anything other than mobile (fixed data, voice, managed network). Assumptions: prices are the published monthly charges in whole dollars (the summary does not say whether GST is included), and the totals are estimates.

The AI sales agentBuilds the fleet quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, the line-item quote and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Stated monthly charges that must equal what the published rates giveOnly with care
A stated figure is a free-entry field; a rule can compare it with a computed total, but the total depends on the plan mix and add-ons and has to be kept in step with the plan documents.
The stated charge travels with the quote and is compared with the computed charge on every call.
An option that exists only on some plansOnly with care
A product rule for each plan. It works, but the count of option lines has to be compared with the count of eligible plans across lines.
Option counts and plan counts are in one request and compared on every call.
A Data Share SIM limit that grows with the number of servicesOnly with workarounds
The limit is per service, so a fleet limit depends on a count on one line and a quantity on another and needs a cross-line rule.
The per-service limit is multiplied out for the whole quote and checked with the rest.
A fixed term that quotes must respectOnly with care
A validation rule per plan family. It works, but it is easy to leave a term field free and unchecked.
The term is a field of the request and checked on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; everything else is computed.

1The quote has 0 mobile services; at least 1 is needed.
2The quote asks for a 24 month term; Telstra Business BYO Mobile Plans are on a 12 month term.
3The quote adds the 45 destination international option to 11 S plan services but has only 10 S plans.
4The quote adds the 45 destination international option to 7 M plan services but has only 6 M plans.
5The quote adds the 45 destination international option to 1 S plan service but has only 0 S plans.
6The quote has 141 Data Share SIMs; the limit is 5 per service, which is 140 for this quote.
7The quote has 29 Mobile Repayment Option devices but only 28 services.
81 service uses a bring-your-own device that is not compatible with the Telstra Mobile Network.
9The quote states a monthly charge of $1,912; the published charges give $1,922.
102 services use a bring-your-own device that is not compatible with the Telstra Mobile Network.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Term and devices: A 12-service quote on a 24 month term with incompatible handsets and a charge that is too low

The agent's request. Please quote Telstra Business BYO Mobile Plans for 12 services: 6 on the S plan, 4 on the M plan, 2 on the L plan, on a 24 month term, with the 45 destination international option on 3 S and 2 M plan services, 12 Data Share SIMs, 8 devices on the Mobile Repayment Option, and 2 services on a legacy handset the customer wants to keep. The quote states a monthly charge of $678. It is ready to send.

Verdict: Blocked.

  • Business BYO plans are 12 month terms. The quote asks for a 24 month term; Telstra Business BYO Mobile Plans are on a 12 month term.
  • Device must be Telstra network compatible. 2 services use a bring-your-own device that is not compatible with the Telstra Mobile Network.
  • Stated monthly charge does not match. The quote states a monthly charge of $678; the published charges give $738.

2. Term and devices: The agent resubmits after fixing the errors

The agent's request. Please quote Telstra Business BYO Mobile Plans for 12 services: 6 on the S plan, 4 on the M plan, 2 on the L plan, on a 12 month term, with the 45 destination international option on 3 S and 2 M plan services, 12 Data Share SIMs, 8 devices on the Mobile Repayment Option. The quote states a monthly charge of $738. It is ready to send.

Verdict: Allowed.

  • Order summary. 12 services, estimated monthly charge of $738 at published rates; plan charges over the 12 month minimum term come to $7,536 and the maximum early termination charges to $3,768.

3. Data Share SIMs and international option: A 42-service quote with too many Data Share SIMs, too many international options and a charge that leaves out the add-ons

The agent's request. Please quote Telstra Business BYO Mobile Plans for 42 services: 12 on the S plan, 10 on the M plan, 14 on the L plan, 6 on the XL plan, on a 12 month term, with the 45 destination international option on 15 S and 4 M plan services, 230 Data Share SIMs, 30 devices on the Mobile Repayment Option. The quote states a monthly charge of $2,758. It is ready to send.

Verdict: Blocked.

  • International option only on S and M plans. The quote adds the 45 destination international option to 15 S plan services but has only 12 S plans.
  • Too many Data Share SIMs. The quote has 230 Data Share SIMs; the limit is 5 per service, which is 210 for this quote.
  • Stated monthly charge does not match. The quote states a monthly charge of $2,758; the published charges give $4,098.

4. Data Share SIMs and international option: The agent resubmits after fixing the errors

The agent's request. Please quote Telstra Business BYO Mobile Plans for 42 services: 12 on the S plan, 10 on the M plan, 14 on the L plan, 6 on the XL plan, on a 12 month term, with the 45 destination international option on 15 S and 4 M plan services, 210 Data Share SIMs, 30 devices on the Mobile Repayment Option. The quote states a monthly charge of $3,968. It is ready to send.

Verdict: Blocked.

  • International option only on S and M plans. The quote adds the 45 destination international option to 15 S plan services but has only 12 S plans.
  • Stated monthly charge does not match. The quote states a monthly charge of $3,968; the published charges give $3,998.

5. Data Share SIMs and international option: The agent resubmits after fixing the errors

The agent's request. Please quote Telstra Business BYO Mobile Plans for 42 services: 12 on the S plan, 10 on the M plan, 14 on the L plan, 6 on the XL plan, on a 12 month term, with the 45 destination international option on 12 S and 4 M plan services, 210 Data Share SIMs, 30 devices on the Mobile Repayment Option. The quote states a monthly charge of $3,968. It is ready to send.

Verdict: Allowed.

  • Order summary. 42 services, estimated monthly charge of $3,968 at published rates; plan charges over the 12 month minimum term come to $33,096 and the maximum early termination charges to $16,548.

6. International option and devices: A 40-service quote with the international option on too many M plans and too many device repayments

The agent's request. Please quote Telstra Business BYO Mobile Plans for 40 services: 20 on the M plan, 10 on the L plan, 10 on the XL plan, on a 12 month term, with the 45 destination international option on 22 M plan services, 60 Data Share SIMs, 44 devices on the Mobile Repayment Option. The quote states a monthly charge of $3,480. It is ready to send.

Verdict: Blocked.

  • International option only on S and M plans. The quote adds the 45 destination international option to 22 M plan services but has only 20 M plans.
  • More device repayments than services. The quote has 44 Mobile Repayment Option devices but only 40 services.

7. International option and devices: The agent resubmits after fixing the errors

The agent's request. Please quote Telstra Business BYO Mobile Plans for 40 services: 20 on the M plan, 10 on the L plan, 10 on the XL plan, on a 12 month term, with the 45 destination international option on 20 M plan services, 60 Data Share SIMs, 40 devices on the Mobile Repayment Option. The quote states a monthly charge of $3,460. It is ready to send.

Verdict: Allowed.

  • Order summary. 40 services, estimated monthly charge of $3,460 at published rates; plan charges over the 12 month minimum term come to $35,520 and the maximum early termination charges to $17,760.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for a fleet of business mobile services on bring-your-own plans: plan sizes, international option, Data Share SIMs and devices. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published plan terms and charges and returns a verdict, every reason, a line-item quote and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote Telstra Business BYO Mobile Plans for 12 services: 6 on the S plan, 4 on the M plan. The quote states a monthly charge of $678. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings, all in one answer. The quote asks for a 24 month term; Telstra Business BYO Mobile Plans are on a 12 month term. 2 services use a bring-your-own device that is not compatible with the Telstra Mobile Network. The quote states a monthly charge of $678; the published charges give $738.
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for stated monthly charges that must equal what the published rates give, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the term to 12 months and the stated monthly charge to $738. It removes the services on a bring-your-own device not compatible with the Telstra Mobile Network.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. The validator also returns the line-item quote. It starts with Telstra Business BYO Mobile Plan S (2GB a month) and Telstra Business BYO Mobile Plan M (15GB a month); the other four lines are on screen.
  13. All three earlier findings are cleared, and the validator's total, $738, matches the quote.
  14. Three problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.