Predictika · Operator device orders

An AI sales agent's operator gateway order, checked before it goes out

An AI sales agent prepares an operator order for Vantiva Connected Home devices, with a Falcon 5G, Cobra 5G, 5G Omni outdoor or CGA4233 gateway, the order type and quantity, Eagle X3 extenders and Pendula dongles per site, the app, the ECO Service Management tier, warranty, and the device totals the order states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the products and order rules and returns a verdict and every reason.

Scope: Vantiva operator gateway orders: Falcon 5G, Cobra 5G, 5G Omni and CGA4233 gateways, Eagle X3 extenders, Pendula dongles, NaviGate apps, ECO Service Management, HomeSight, TV Analytics, warranty and the device totals the order states. See everything this validator covers

This validator models operator gateway orders, not just the scenarios shown below.

  • Gateway features and accessories — which features each gateway offers (millimeter-wave, WanSensing, Power Class 1.5), the extenders and dongles each supports per site, and the injectors and mounting kits the outdoor gateway needs.
  • Apps, services and order size — which gateways take which app, white-label from a minimum volume, ECO Service Management only on production orders, HomeSight and TV Analytics prerequisites, pilot and production quantities, and warranty terms.
  • Stated totals and approvals — the total and managed device counts the order states must match the counts computed from the order, and very large orders and operator firmware need a person to review.

Any operator gateway order that touches these rules is in scope — not only the scenarios pictured here. Not covered: set-top boxes, fiber gateways, other Vantiva products and services, and prices. The product names come from public Vantiva pages; the ordering rules and limits are modeled from comparable operator device programs and are not published by Vantiva. No prices are modeled.

The AI sales agentBuilds the operator gateway order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Features that belong to one gatewayOnly with care
Millimeter-wave, WanSensing and Power Class 1.5 each belong to a different gateway or region, so each needs its own rule that looks at the gateway and, for one of them, the region too.
The gateway and region are fields of the request and every feature is checked against them together on every call.
Extenders and dongles per site that depend on the gatewayOnly with care
Each gateway has its own maximum for extenders and for dongles, so every limit needs its own list and a change of gateway must change both.
The gateway is looked up once and both limits are compared with the order on every call.
Services that need other choices firstOnly with workarounds
HomeSight needs the Advanced tier, TV Analytics needs a tier and dongles, white-label needs the Companion app and a minimum volume, and ECO needs a production order, so each rule waits on other choices made on other steps.
All the choices are in the request, so every prerequisite is checked in whatever order the choices were made.
Pilot and production quantities with review thresholdsOnly with workarounds
A pilot has a maximum, a production order has a minimum, and very large orders and operator firmware need approval, so blocks and approvals must be kept apart.
Blocks and approvals are separate findings returned together, so an order is never both stopped and approved.
Stated device totals that must match the orderOnly with workarounds
The totals depend on the quantity, the extenders and the dongles, so separate rules must recompute them and compare them with the figures the order states.
The stated totals are fields of the request and are compared with the computed totals on every call, together with every other finding.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the order; approval findings need a person to sign off; everything else is computed.

1WanSensing switching between wired and 5G is a Cobra 5G feature; the order is for the Falcon5G.
2Power Class 1.5 is offered on the Falcon 5G for North America; this order is for the Falcon5G in Europe.
3Millimeter-wave is offered on the 5G Omni outdoor gateway only; the order is for the Falcon5G.
4The 5G Omni outdoor gateway needs one power-over-Ethernet injector each and the order has 999 for 1,000 gateways.
5The 5G Omni outdoor gateway needs one mounting kit each and the order has 0 for 1,000 gateways.
6The Omni5G supports at most 0 Eagle X3 extenders per site; the order has 1.
7The Omni5G supports at most 0 Pendula dongles per site; the order has 1.
8NaviGate 5G installs 5G fixed wireless gateways; the CGA4,233 is a DOCSIS gateway.
9A white-labeled app is NaviGate Companion; the order has a different app choice.
10A white-labeled app is offered from 1,000 gateways and this order has 999.
11A pilot order is limited to 100 gateways and this one has 101.
12A production order starts at 500 gateways and this one has 499; use a pilot order for small quantities.
13ECO Service Management is set up on production orders; this is a pilot order.
14HomeSight runs on the Advanced ECO Service Management tier.
15TV Analytics needs an ECO Service Management tier and at least one Pendula dongle per site; the order has 0 per site.
16Warranty terms are 1, 3 or 5 years; the order has 2.
17The order states 4,000 devices in total; 2000 gateways with their extenders and dongles come to 6,000.
18The order states 6,000 managed devices; the gateways and extenders come to 4,000.
19Operator-specific firmware needs an engineering review before the order is released.
20The order is for 50,000 gateways; an order of 50,000 or more gateways needs a person to review it.
21The order has no gateways.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Gateway features and extenders: A Falcon 5G order for Europe with millimeter-wave, WanSensing, Power Class 1.5, four extenders and five dongles per site

The agent's request. Please prepare a production order for Europe of 2,000 Falcon 5G gateways on the millimeter-wave band with 4 Eagle X3 extenders and 5 Pendula dongles per site, NaviGate 5G and the Standard ECO tier, with WanSensing and Power Class 1.5, a 2-year warranty, 6,000 devices in total and 4,000 managed devices. It is ready to send.

Verdict: Blocked.

  • Millimeter-wave band not on this gateway. Millimeter-wave is offered on the 5G Omni outdoor gateway only; the order is for the Falcon5G.
  • WanSensing is a Cobra 5G feature. WanSensing switching between wired and 5G is a Cobra 5G feature; the order is for the Falcon5G.
  • Power Class 1.5 is not available here. Power Class 1.5 is offered on the Falcon 5G for North America; this order is for the Falcon5G in Europe.
  • Too many extenders per site. The Falcon5G supports at most 3 Eagle X3 extenders per site; the order has 4.
  • Too many dongles per site. The Falcon5G supports at most 4 Pendula dongles per site; the order has 5.
  • Warranty length not offered. Warranty terms are 1, 3 or 5 years; the order has 2.
  • Stated total devices do not match. The order states 6,000 devices in total; 2000 gateways with their extenders and dongles come to 20,000.
  • Stated managed devices do not match. The order states 4,000 managed devices; the gateways and extenders come to 10,000.

2. Gateway features and extenders: The agent resubmits after fixing the errors

The agent's request. Please prepare a production order for North America of 2,000 Cobra 5G gateways on the sub-6 GHz band with 4 Eagle X3 extenders and 4 Pendula dongles per site, NaviGate 5G and the Standard ECO tier, with WanSensing, a 3-year warranty, 18,000 devices in total and 10,000 managed devices. It is ready to send.

Verdict: Allowed.

  • Order summary. 2000 Cobra5G gateway(s) with 4 Eagle X3 and 4 Pendula per site, 18,000 device(s) in all, 10,000 managed.

3. Outdoor gateway pilot: A 5G Omni outdoor pilot of 150 gateways with 100 injectors, no mounting kits and an extender per site

The agent's request. Please prepare a pilot order for North America of 150 5G Omni outdoor gateways on the millimeter-wave band with 1 Eagle X3 extender and 0 Pendula dongles per site, NaviGate 5G and the Standard ECO tier, with 100 injectors and 0 mounting kits, a 3-year warranty, 300 devices in total and 300 managed devices. It is ready to send.

Verdict: Blocked.

  • Pilot order too large. A pilot order is limited to 100 gateways and this one has 150.
  • Power injectors missing for the outdoor gateway. The 5G Omni outdoor gateway needs one power-over-Ethernet injector each and the order has 100 for 150 gateways.
  • Mounting kits missing for the outdoor gateway. The 5G Omni outdoor gateway needs one mounting kit each and the order has 0 for 150 gateways.
  • Too many extenders per site. The Omni5G supports at most 0 Eagle X3 extenders per site; the order has 1.
  • ECO is for production orders. ECO Service Management is set up on production orders; this is a pilot order.

4. Outdoor gateway pilot: The agent resubmits after fixing the errors

The agent's request. Please prepare a production order for North America of 1,000 5G Omni outdoor gateways on the millimeter-wave band with 0 Eagle X3 extenders and 0 Pendula dongles per site, NaviGate 5G and no ECO tier, with 1,000 injectors and 1,000 mounting kits, a 3-year warranty, 1,000 devices in total and 1,000 managed devices. It is ready to send.

Verdict: Allowed.

  • Order summary. 1,000 Omni5G gateway(s) with 0 Eagle X3 and 0 Pendula per site, 1,000 device(s) in all, 1,000 managed.

5. White-label and services: A CGA4233 white-label order of 800 gateways with NaviGate 5G, HomeSight, TV Analytics and operator firmware

The agent's request. Please prepare a production order for North America of 800 CGA4233 gateways on the sub-6 GHz band with 2 Eagle X3 extenders and 0 Pendula dongles per site, NaviGate 5G and the Standard ECO tier, with a white-labeled app, HomeSight, TV Analytics and operator-specific firmware, a 1-year warranty, 2,400 devices in total and 2,400 managed devices. It is ready to send.

Verdict: Blocked.

  • NaviGate 5G needs a 5G gateway. NaviGate 5G installs 5G fixed wireless gateways; the CGA4,233 is a DOCSIS gateway.
  • White-label needs NaviGate Companion. A white-labeled app is NaviGate Companion; the order has a different app choice.
  • White-label volume too low. A white-labeled app is offered from 1,000 gateways and this order has 800.
  • HomeSight needs the Advanced ECO tier. HomeSight runs on the Advanced ECO Service Management tier.
  • TV Analytics needs ECO and dongles. TV Analytics needs an ECO Service Management tier and at least one Pendula dongle per site; the order has 0 per site.
  • Operator firmware needs engineering review. Operator-specific firmware needs an engineering review before the order is released.

6. White-label and services: The agent resubmits after fixing the errors

The agent's request. Please prepare a production order for North America of 1,500 CGA4233 gateways on the sub-6 GHz band with 2 Eagle X3 extenders and 1 Pendula dongle per site, NaviGate Companion and the Advanced ECO tier, with a white-labeled app, HomeSight and TV Analytics, a 1-year warranty, 6,000 devices in total and 4,500 managed devices. It is ready to send.

Verdict: Allowed.

  • Order summary. 1,500 CGA4,233 gateway(s) with 2 Eagle X3 and 1 Pendula per site, 6,000 device(s) in all, 4,500 managed.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an operator order for Vantiva Connected Home devices, with a Falcon 5G, Cobra 5G, 5G Omni outdoor or CGA4233 gateway. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the products and order rules and returns a verdict and every reason.
  2. I will start with the first request by the agent.
  3. The agent says. Please prepare a production order for Europe of 2,000 Falcon 5G gateways on the millimeter-wave band. It is ready to send. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with eight findings, all in one answer. Millimeter-wave is offered on the 5G Omni outdoor gateway only; the order is for the Falcon5G. WanSensing switching between wired and 5G is a Cobra 5G feature; the order is for the Falcon5G. Power Class 1.5 is offered on the Falcon 5G for North America; this order is for the Falcon5G in Europe. The other five are on screen.
  6. The validator returned eight blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the order are checked against each other and against the stated total.
  7. What this shows: for extenders and dongles per site that depend on the gateway, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the gateway to Cobra 5G, the region to North America, the band to Sub-6 GHz, the pendula dongles per site to 4, the stated total devices to 18,000 and the stated managed devices to 10,000. Two more changes are on screen.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All eight earlier findings are cleared.
  13. Eight problems caught in one call, fixed in one pass, and a clean order. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.