Predictika · Verizon Business wireless quotes

An AI sales agent's wireless quote, checked before it goes out

An AI sales agent prepares a Verizon Business smartphone quote: plan, lines, devices, tablets, promotions and credits, in US dollars per month. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the plan, eligibility, credit and promotion rules, compares the monthly price and the due-today amount the quote states with the computed ones, and returns every finding together with the line-item monthly bill. This is an illustrative model built from public plan structure with estimated device prices; it is not Verizon's internal rule set.

Scope: Verizon Business smartphone plan quotes (My Biz Plan with Premium Network Experience and hotspot bundles, devices, tablets, promotions and credits). See everything this validator covers

This validator models one product line: Verizon Business smartphone plan quotes built from My Biz Plan line-count pricing, the Premium Network Experience and hotspot add-ons, AutoPay and paper-free discounts, tablet lines, device payment agreements, switcher and BYOD promotions, and negotiated per-line credits. It handles any quote involving these plans, devices and terms, not only the scenarios shown on this page. It does not cover other Verizon services such as fixed wireless, IoT or prepaid plans.

  • Covered: pricing — the per-line rate for one to five or more lines, AutoPay and paper-free discounts, tablet lines, the hotspot add-on, the 36-month device installment and the amount due today.
  • Covered: eligibility — smartphone-only plans, 5G Ultra Wideband by plan and device, the hotspot allowance, and the number of tablets against lines.
  • Covered: credit — line limits by business credit class, down payments for class C, and a credit review at 25 or more lines.
  • Covered: promotions and credits — the switcher device promo and the BYOD credit with their port-in, plan and payment requirements, stacking, and per-line credit authority.
  • Covered: stated figures — the monthly price and due-today amount the agent states.
  • Not covered — taxes, fees and the Economic Adjustment Charge, other Verizon services, and customer-specific contracts.
  • Labeled as assumptions — plan, add-on, AutoPay and tablet prices follow verizon.com as of September 26, 2026; device prices, credit classes, line limits, promo rules and every threshold are invented illustrative values, not Verizon data.
The AI sales agentBuilds the wireless quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

9 scenarios in 5 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Credit class limits on the number of lines, and a business credit review above 24 linesEasy
A lookup of line limit by credit class plus one threshold rule is well within what a rules-based CPQ tool does.
The credit class sets the line limit and the review threshold on every call, and the finding states the count and the limit.
Line-count pricing tiers where the per-line rate falls as lines are addedOnly with care
A tier table can be configured, but the price per line, the AutoPay discount and the credits all have to be recombined for each plan bundle, and a change to one tier means editing several rules.
The rate for the line count is looked up and combined with the AutoPay discount, credits, tablets and add-ons in one pass, and every line item is returned.
Switcher promo that needs a Plus or Pro plan, a payment agreement, port-in on every promo line and no stacked creditOnly with workarounds
The promo depends on the plan, the way the device is bought, how many lines port in and whether a credit is also present. Rules-based CPQ usually needs a custom script for the combination.
Each condition is its own named finding, so a quote that fails two of them shows both at once.
5G Ultra Wideband, hotspot allowance and tablet count that depend on the plan bundle and the deviceOnly with care
Device and plan capability tables can be built, but each new device or bundle needs its flags entered, and the hotspot add-on interacts with the bundled allowance.
Device and plan capabilities are compared with what the customer needs on every call, and the finding names the plan or device.
Per-line credit authority: a rep can give up to 5 dollars, a manager up to 10, only on 10 or more linesOnly with workarounds
Tiered authority that changes the outcome from allow to approval to block needs linked rules on credit and line count, and the tiers drift when policy changes.
The credit is placed against the rep limit, the manager limit and the 10-line minimum on every call.
Stated monthly price and due-today amount that must match the computed onesOnly with workarounds
A rule can compare a stated figure with a calculated one only if the stated figure is a field on the quote, which it rarely is.
The stated monthly price and due-today amount travel with the quote and are compared with the computed figures on every call.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

130 lines needs business credit review (25 or more lines).
240 GB of premium hotspot per line needed but the plan plus add-on gives 5 GB.
35 lines exceed the 4 line limit for business credit class C; request a credit review or reduce lines.
45 tablet lines exceed the 3 smartphone lines on the account.
5A $11.00 per-line credit is not allowed with 12 lines (needs 10 or more lines and at most $10.00).
6A $8.00 per-line credit is above the $5.00 a rep can give; sales manager approval up to $10.00.
7Kyocera DuraXV Extreme LTE flip is not a smartphone; Business Unlimited smartphone plans need a smartphone on every line.
8Motorola moto g 5G cannot use 5G Ultra Wideband (no C-band or mmWave).
9My Biz Plan has no 5G Ultra Wideband access; the customer needs UW, so use Plus or Pro.
10Stated due-today amount does not match: the agent stated $168.00; the validator computes $140.00.
11Stated monthly price does not match: the agent stated $406.71; the validator computes $437.32.
12Switcher device promo credits are paid only on a new device bought on a 36-month device payment agreement.
13The BYOD credit needs a customer-owned device.
14The hotspot add-on is not offered on My Biz Plan + Premium Network + 50 GB Hotspot.
15The promo is claimed on 5 lines but only 2 lines port in from another carrier.
16The switcher device promo cannot be stacked with negotiated per-line credits.
17The switcher device promo is not available on My Biz Plan; it needs Plus or Pro.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. SLA and SD-WAN underlays: Enhanced SLA and Premium SD-WAN at Boston

The agent's request. Please quote Dedicated Internet Access at 1 Gbps with Premium managed SD-WAN, the Enhanced SLA and 6 Business Unlimited Plus lines on a 36-month term, needed in 45 days for Harborview Dental Group's Boston branch. The quote states $2,150.00 a month and $78,400.00 total contract value. It is ready to send.

Verdict: Blocked.

  • Enhanced SLA needs diverse building entry. The Enhanced SLA needs diverse building entry; Boston branch has a single entrance.
  • SD-WAN needs two underlays. Premium managed SD-WAN needs two underlays (add Private IP or 5G backup).

2. SLA and SD-WAN underlays: The agent resubmits after fixing the errors

The agent's request. Please quote Dedicated Internet Access at 1 Gbps with Premium managed SD-WAN, 5G Business Internet backup, the standard SLA and 6 Business Unlimited Plus lines on a 36-month term, needed in 45 days for Harborview Dental Group's Boston branch. The quote states $2,019.00 a month and $73,684.00 total contract value. It is ready to send.

Verdict: Allowed.

  • Quote summary. Net monthly price $2,019.00; one-time charges $1,000.00; total contract value $73,684.00 over 36 months.

3. The figures the agent states: New York headquarters bundle with stated figures

The agent's request. Please quote Dedicated Internet Access at 1 Gbps with a 500 Mbps Private IP, Premium managed SD-WAN, the Enhanced SLA and 10 Business Unlimited Pro lines on a 36-month term, needed in 45 days for Meridian Freight's New York headquarters. The quote states $3,225.00 a month and $117,600.00 total contract value. It is ready to send.

Verdict: Blocked.

  • Stated monthly price does not match. Stated monthly price does not match: the agent stated $3,225.00; the validator computes $3,425.00.
  • Stated contract value does not match. Stated total contract value does not match: the agent stated $117,600.00; the validator computes $124,800.00.

4. The figures the agent states: The agent resubmits after fixing the errors

The agent's request. Please quote Dedicated Internet Access at 1 Gbps with a 500 Mbps Private IP, Premium managed SD-WAN, the Enhanced SLA and 10 Business Unlimited Pro lines on a 36-month term, needed in 45 days for Meridian Freight's New York headquarters. The quote states $3,425.00 a month and $124,800.00 total contract value. It is ready to send.

Verdict: Allowed.

  • Quote summary. Net monthly price $3,425.00; one-time charges $1,500.00; total contract value $124,800.00 over 36 months.

5. Discount authority: Boston Fios quote with a 20 percent discount

The agent's request. Please quote Fios Business at 1 Gbps with 5G Business Internet backup and 6 Business Unlimited Plus lines on a 12-month term, needed in 20 days, with a 20 percent discount for Cedar & Finch Law's Boston branch. The quote states $366.40 a month and $5,396.80 total contract value. It is ready to send.

Verdict: Blocked.

  • Discount above the maximum. A discount of 20 percent exceeds the 10 percent maximum for a contract worth $6,496.00.

6. Discount authority: The agent resubmits after fixing the errors

The agent's request. Please quote Fios Business at 1 Gbps with 5G Business Internet backup and 6 Business Unlimited Plus lines on a 12-month term, needed in 20 days, with an 8 percent discount for Cedar & Finch Law's Boston branch. The quote states $421.36 a month and $6,056.32 total contract value. It is ready to send.

Verdict: Needs approval.

  • Discount needs approval. A discount of 8 percent is above the 5 percent a rep can give alone; it can be approved up to 10 percent.
  • Quote summary. Net monthly price $421.36; one-time charges $1,000.00; total contract value $6,056.32 over 12 months.

7. Discount authority: The agent resubmits after fixing the errors

The agent's request. Please quote Fios Business at 1 Gbps with 5G Business Internet backup and 6 Business Unlimited Plus lines on a 12-month term, needed in 20 days, with a 5 percent discount for Cedar & Finch Law's Boston branch. The quote states $435.10 a month and $6,221.20 total contract value. It is ready to send.

Verdict: Allowed.

  • Quote summary. Net monthly price $435.10; one-time charges $1,000.00; total contract value $6,221.20 over 12 months.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent drafts a quote for one business site: internet access, optional Private IP, managed SD-WAN, and more. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model, compares the monthly price and contract value the agent states with the ones it computes, and returns every finding together with the line-item quote.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote Dedicated Internet Access at 1 Gbps with Premium managed SD-WAN, the Enhanced SLA and 6 Business Unlimited Plus lines on a 36-month term. The quote states $2,150.00 a month and $78,400.00 total contract value. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with two findings, all in one answer. The Enhanced SLA needs diverse building entry; boston branch has a single entrance. Premium managed SD-WAN needs two underlays (add Private IP or 5G backup).
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for services whose availability depends on the site (Fios, 5G backup, diverse entry, building speed), a rules-based CPQ (our assessment) is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the stated monthly price to $2,019 and the stated contract value to $73,684.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. Both earlier findings are cleared, and the validator's total, $2,019.00, matches the quote.
  13. Two problems caught in one call, fixed in one pass, and a clean $2,019 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.