Predictika · Business wireless quotes

An AI sales agent's business wireless quote, checked before it goes out

An AI sales agent prepares a monthly quote for a business wireless account in the style of Verizon Business: a My Biz Plan bundle, a number of smartphone lines, a device, a switcher promotion or credit, tablets and a hotspot allowance, and the monthly price and due-today amount it states. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of the plan, device and promotion rules, compares the amounts the agent states with the ones it computes, and returns a verdict with every reason.

Scope: business smartphone quotes on three My Biz Plan bundles with six device types: line limits by credit class, 5G Ultra Wideband, hotspot, tablets, promotions, per-line credits and the stated amounts. See everything this validator covers

This validator models a Verizon Business-style smartphone quote, not just the scenarios shown below.

  • Plan and device fit — a smartphone on every line, 5G Ultra Wideband needing both a plan that includes it and a device that supports it, premium hotspot need against the plan allowance and the 50 GB add-on (not offered where it is already included), and tablet lines limited to the smartphone lines.
  • Promotions and credits — the switcher device promo needing a plan that offers it, a 36-month device payment agreement and every promo line ported in; the BYOD credit needing a customer-owned device; no stacking of the promo with a negotiated credit; and per-line credit authority (a rep up to 5 dollars, a manager up to 10, at least 10 lines).
  • Credit and stated amounts — line limits by business credit class, business credit review at 25 or more lines, and a check that the monthly price and the due-today amount the agent states match the ones the validator computes from the line-count price tiers, AutoPay discount, device payments and down payment.

Any business wireless quote that touches these rules is in scope — not only the scenarios pictured here. Plan and add-on prices are from verizon.com as of September 2026; device prices, credit classes and line limits, the device payment terms, the BYOD credit, the activation fee and credit authority are estimates for demonstration. Taxes, fees and the Economic Adjustment Charge are not modeled. Not covered: other plans, international add-ons, trade-ins and real credit decisions.

The AI sales agentBuilds the wireless quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

9 scenarios in 5 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A plan change that moves other rulesOnly with workarounds
Moving from the base plan to Plus fixes 5G Ultra Wideband and the promo but puts the hotspot need under an add-on, while Pro would reject that add-on; each plan needs its own set of dependent rules, and a rep fixes one error to meet the next.
Plan, device, promo and hotspot are in one request and every rule is checked together, so a fix that exposes another problem shows up at once.
A promotion with several conditions at onceOnly with care
The switcher promo needs the right plan, a device payment agreement, every claimed line ported in, and no negotiated credit; each condition is its own rule that must be kept in step with the others.
Each condition reads the same quote on every call, so all the reasons come back together.
Device capability against the planOnly with care
5G Ultra Wideband needs a plan that includes it and a device with the radio; a rule per device and plan pair grows with the catalog.
The plan and device records carry their capability, and the rule reads them on every call.
Credit authority and credit class limitsOnly with care
A rep limit, a manager limit, a minimum line count and a line limit by credit class are separate thresholds on computed values.
All thresholds are evaluated together and returned with the reason.
Amounts that depend on line count, device payment and down paymentOnly with workarounds
The monthly price comes from a per-line tier, the AutoPay discount, device installments and promo credits, and the due-today amount from the activation fee and a down payment by credit class, so price rules chain and run in order.
The price and due-today amount are computed from the quote on every call.
Stated amounts that must match the computed amountsOnly with workarounds
A validation rule can compare a stated price with a calculated field only if the stated price is a field of the quote, which it rarely is.
The stated monthly price and due-today amount travel with the quote and are compared with the computed ones on every call.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

112 lines exceed the 10 line limit for business credit ClassB; request a credit review or reduce lines.
2The switcher device promo is not available on My Biz Plan; it needs Plus or Pro.
3The switcher device promo cannot be stacked with negotiated per-line credits.
4A USD 8 per-line credit is above the USD 5 a rep can give; sales manager approval up to USD 10.
5Motorola moto g 5G cannot use 5G Ultra Wideband (no C-band or mmWave).
6Stated monthly price does not match: the agent stated USD 406.71; the validator computes USD 437.32.
730 lines needs business credit review (25 or more lines).
8Switcher device promo credits are paid only on a new device bought on a 36-month device payment agreement.
9The promo is claimed on 5 lines but only 2 lines port in from another carrier.
10Kyocera DuraXV Extreme LTE flip is not a smartphone; Business Unlimited smartphone plans need a smartphone on every line.
1140 GB of premium hotspot per line needed but the plan plus add-on gives 5 GB.
12The hotspot add-on is not offered on My Biz Plan + Premium Network + 50 GB Hotspot.
13My Biz Plan has no 5G Ultra Wideband access; the customer needs UW, so use Plus or Pro.
145 tablet lines exceed the 3 smartphone lines on the account.
155 lines exceed the 4 line limit for business credit ClassC; request a credit review or reduce lines.
16A USD 11 per-line credit is not allowed with 12 lines (needs 10 or more lines and at most USD 10).
17The BYOD credit needs a customer-owned device.
18Stated due-today amount does not match: the agent stated USD 168.0; the validator computes USD 140.0.
19A USD 8 per-line credit is not allowed with 5 lines (needs 10 or more lines and at most USD 10).
2056 GB of premium hotspot per line needed but the plan plus add-on gives 55 GB.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Plan, device, promo and amounts: A 12-line base-plan quote with a flip phone, a promo, a credit, a 40 GB hotspot need and wrong stated amounts

The agent's request. Please quote 12 lines on My Biz Plan, with a Kyocera DuraXV Extreme LTE flip on every line, business credit class B, bought at full retail. The customer needs 5G Ultra Wideband, needs 40 GB of premium hotspot per line, adds 14 tablet lines, claims the switcher device promo on all 12 lines with 5 lines porting in and asks for an 8 dollar per-line credit. The monthly price is $532.80 and the amount due today is $420.00. It is ready to send.

Verdict: Blocked.

  • Lines above the credit-class limit. 12 lines exceed the 10 line limit for business credit ClassB; request a credit review or reduce lines.
  • Device is not a smartphone. Kyocera DuraXV Extreme LTE flip is not a smartphone; Business Unlimited smartphone plans need a smartphone on every line.
  • Plan has no 5G Ultra Wideband. My Biz Plan has no 5G Ultra Wideband access; the customer needs UW, so use Plus or Pro.
  • Device cannot use 5G Ultra Wideband. Kyocera DuraXV Extreme LTE flip cannot use 5G Ultra Wideband (no C-band or mmWave).
  • Switcher promo not offered on the plan. The switcher device promo is not available on My Biz Plan; it needs Plus or Pro.
  • Switcher promo needs a device payment agreement. Switcher device promo credits are paid only on a new device bought on a 36-month device payment agreement.
  • Promo lines not all ported in. The promo is claimed on 12 lines but only 5 lines port in from another carrier.
  • Promo stacked with a negotiated credit. The switcher device promo cannot be stacked with negotiated per-line credits.
  • Hotspot need above the allowance. 40 GB of premium hotspot per line needed but the plan plus add-on gives 5 GB.
  • More tablet lines than smartphone lines. 14 tablet lines exceed the 12 smartphone lines on the account.
  • Stated monthly price does not match. Stated monthly price does not match: the agent stated USD 532.8; the validator computes USD 592.0.
  • Stated due-today amount does not match. Stated due-today amount does not match: the agent stated USD 420.0; the validator computes USD 3,876.0.
  • Per-line credit needs manager approval. A USD 8 per-line credit is above the USD 5 a rep can give; sales manager approval up to USD 10.

2. Plan, device, promo and amounts: The agent resubmits after fixing the errors

The agent's request. Please quote 12 lines on My Biz Plan with Premium Network Experience, with a Google Pixel 10 128GB on every line, business credit class A. The customer needs 5G Ultra Wideband, needs 40 GB of premium hotspot per line, adds the 50 GB hotspot add-on, adds 2 tablet lines and claims the switcher device promo on all 12 lines with 12 lines porting in. The monthly price is $628.00 and the amount due today is $420.00. It is ready to send.

Verdict: Allowed.

  • Price summary. Monthly USD 628.0; due today USD 420.0; lines 12; per-line rate USD 44.0; line limit 50; hotspot per line 55 GB.

3. Promo and negotiated credit: A Pro quote with the switcher promo and an 8 dollar credit on 12 lines

The agent's request. Please quote 12 lines on My Biz Plan with Premium Network Experience and the 50 GB hotspot, with Apple iPhone 17 128GB on every line, business credit class A. The customer claims the switcher device promo on all 12 lines with 12 lines porting in and asks for an 8 dollar per-line credit. The monthly price is $492.00 and the amount due today is $420.00. It is ready to send.

Verdict: Blocked.

  • Promo stacked with a negotiated credit. The switcher device promo cannot be stacked with negotiated per-line credits.
  • Per-line credit needs manager approval. A USD 8 per-line credit is above the USD 5 a rep can give; sales manager approval up to USD 10.

4. Promo and negotiated credit: The agent resubmits after fixing the errors

The agent's request. Please quote 12 lines on My Biz Plan with Premium Network Experience and the 50 GB hotspot, with Apple iPhone 17 128GB on every line, business credit class A. The customer claims the switcher device promo on all 12 lines with 12 lines porting in. The monthly price is $588.00 and the amount due today is $420.00. It is ready to send.

Verdict: Allowed.

  • Price summary. Monthly USD 588.0; due today USD 420.0; lines 12; per-line rate USD 49.0; line limit 50; hotspot per line 55 GB.

5. 5G Ultra Wideband: Two lines on Plus with a moto g that has no 5G Ultra Wideband radio

The agent's request. Please quote 2 lines on My Biz Plan with Premium Network Experience, with a Motorola moto g 5G on every line, business credit class A. The customer needs 5G Ultra Wideband. The monthly price is $156.66 and the amount due today is $70.00. It is ready to send.

Verdict: Blocked.

  • Device cannot use 5G Ultra Wideband. Motorola moto g 5G cannot use 5G Ultra Wideband (no C-band or mmWave).

6. 5G Ultra Wideband: The agent resubmits after fixing the errors

The agent's request. Please quote 2 lines on My Biz Plan with Premium Network Experience, with a Google Pixel 10 128GB on every line, business credit class A. The customer needs 5G Ultra Wideband. The monthly price is $178.88 and the amount due today is $70.00. It is ready to send.

Verdict: Allowed.

  • Price summary. Monthly USD 178.88; due today USD 70.0; lines 2; per-line rate USD 70.0; line limit 50; hotspot per line 5 GB.

7. Stated monthly price: Six Galaxy lines on Pro with a stated monthly price 7 percent low

The agent's request. Please quote 6 lines on My Biz Plan with Premium Network Experience and the 50 GB hotspot, with Samsung Galaxy S26 128GB on every line, business credit class A. The customer adds 2 tablet lines and has AutoPay and paper-free billing. The monthly price is $406.71 and the amount due today is $210.00. It is ready to send.

Verdict: Blocked.

  • Stated monthly price does not match. Stated monthly price does not match: the agent stated USD 406.71; the validator computes USD 437.32.

8. Stated monthly price: The agent resubmits after fixing the errors

The agent's request. Please quote 6 lines on My Biz Plan with Premium Network Experience and the 50 GB hotspot, with Samsung Galaxy S26 128GB on every line, business credit class A. The customer adds 2 tablet lines and has AutoPay and paper-free billing. The monthly price is $437.32 and the amount due today is $210.00. It is ready to send.

Verdict: Allowed.

  • Price summary. Monthly USD 437.32; due today USD 210.0; lines 6; per-line rate USD 49.0; line limit 50; hotspot per line 55 GB.

9. Business credit review: 30 lines on Plus at full retail

The agent's request. Please quote 30 lines on My Biz Plan with Premium Network Experience, with a Google Pixel 10 128GB on every line, business credit class A, bought at full retail. The monthly price is $1,320.00 and the amount due today is $22,050.00. It is ready to send.

Verdict: Needs approval.

  • Business credit review. 30 lines needs business credit review (25 or more lines).
  • Price summary. Monthly USD 1,320.0; due today USD 22,050.0; lines 30; per-line rate USD 44.0; line limit 50; hotspot per line 5 GB.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for a business wireless account in the style of Verizon Business: a My Biz Plan bundle, a number of smartphone lines, a device, and more. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of the plan, device and promotion rules, compares the amounts the agent states with the ones it computes, and returns a verdict with every reason.
  2. Each tab is a different request. We will start with the first one.
  3. The agent says. Please quote 12 lines on My Biz Plan, with a Kyocera DuraXV Extreme LTE flip on every line, business credit class B, bought at full retail. The customer needs 5G Ultra Wideband, needs 40 GB of premium hotspot per line, adds 14 tablet lines, claims the switcher device promo on all 12 lines. The rest of the request is on screen. The monthly price is $532.80 and the amount due today is $420.00.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with twelve findings and one approval, all in one answer. 12 lines exceed the 10 line limit for business credit ClassB; request a credit review or reduce lines. Kyocera DuraXV Extreme LTE flip is not a smartphone; Business Unlimited smartphone plans need a smartphone on every line. My Biz Plan has no 5G Ultra Wideband access; the customer needs UW, so use Plus or Pro. The other nine are on screen.
  6. The validator returned twelve blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for amounts that depend on line count, device payment and down payment, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the plan to My Biz Plan with Premium Network Experience, the device to Google Pixel 10 128GB, the business credit class to A, the device purchase to 36-month device payment and the stated monthly price to $628. Three more changes are on screen. It removes the negotiated per-line credit.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All 13 earlier findings are cleared.
  13. Twelve problems caught in one call, fixed in one pass, and a clean $628 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.