Predictika · Business aviation connectivity

An AI sales agent's in-flight connectivity order, checked before it goes out

An AI sales agent prepares an order to put business jets on Viasat JetXP service: the aircraft, the terminal, the provider that sells it, linefit or retrofit, any upgrade cashback and the routes flown. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the JetXP terminal range and returns a verdict, every reason and the figures it computed.

Scope: Viasat JetXP business aviation service on the Honeywell JetWave, JetWave X, Gogo Plane Simple Ka-band and Viasat GAT-5510 terminals. See everything this validator covers

This validator models a JetXP order for these four terminals, not just the scenarios shown below. The terminal names, distribution partners, the 140,000 dollar per aircraft Ku-band upgrade cashback and the broad aircraft families come from public Viasat pages; the exact terminal-to-aircraft, provider and linefit matrices and the fleet-size threshold are modeled from comparable products and are not Viasat-published rules.

  • Terminals and aircraft — JetWave (large-cabin jets), JetWave X (super-midsize to large-cabin), Plane Simple Ka-band (Gulfstream G280, G550, G650ER) and GAT-5510 (G280, Challenger 3500, Praetor 600), for seven aircraft types.
  • Providers — Honeywell or Collins Aerospace for the JetWave terminals, Gogo for Plane Simple Ka-band and an authorized Viasat dealer for the GAT-5510.
  • Linefit or retrofit — linefit only where the terminal is offered at the factory on that aircraft, and only for new aircraft; an aircraft already in service is a retrofit.
  • Upgrade cashback and coverage — cashback only for Ku-band customers upgrading, up to 140,000 dollars per aircraft, with the stated total checked against the aircraft count. Arctic routes and fleets of 10 or more aircraft go to a person.

Any JetXP order of these terminals that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices and service plan tiers (none are modeled and this page shows no price build-up), other Viasat services such as SwiftBroadband and Classic Aero, commercial airline connectivity, and installation or certification work.

The AI sales agentBuilds the connectivity order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Terminals that fit only some aircraftOnly with workarounds
Each terminal fits a different set of aircraft, so a CPQ needs a compatibility table or a rule per terminal, edited again as certifications are added.		The terminal and aircraft pairs are a table inside the model and any pair not in it is found on every call.
Providers tied to terminalsOnly with care
A rule per provider and terminal pairing, usually on the product option.		The provider and terminal are checked together with all other checks.
Linefit versus retrofitOnly with workarounds
Linefit depends on terminal, aircraft and whether the aircraft is new, a three-way rule that is often left to a person.		The three facts are compared together on every call.
Cashback that depends on the existing serviceOnly with care
A cashback ceiling per aircraft and an eligibility condition on the customer, usually a discount rule with a manual check.		Eligibility, the per-aircraft limit and the stated total are checked together.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The selected terminal is not offered for the selected aircraft type in the JetXP terminal range.
2The selected provider does not supply JetXP service on the selected terminal.
3Linefit installation is not offered for the selected terminal on the selected aircraft type; it would be a retrofit.
4Linefit installation is for new aircraft; an aircraft upgrading existing service is a retrofit.
5A cashback of 140,001 dollars per aircraft is above the 140,000 dollars per aircraft maximum Viasat lists.
6The upgrade cashback is for Viasat Ku-band customers moving to JetXP; the order is not a Ku-band upgrade.
7The quote states 90,000 dollars of cashback in total; 3 aircraft at the per-aircraft amount come to 270000.
8The quote states 300,000 dollars of cashback in total; 3 aircraft at the per-aircraft amount come to 270000.
9The quote states 5 dollars of cashback in total; 2 aircraft at the per-aircraft amount come to 0.
10Viasat lists Arctic coverage as coming soon; a person should confirm what is available on these routes.
11An order for 10 aircraft is above the 10-aircraft fleet size this model sends to a person for confirmation.
12The order covers 0 aircraft; at least one aircraft is needed.
13A cashback of 150,000 dollars per aircraft is above the 140,000 dollars per aircraft maximum Viasat lists.
14The quote states 1 dollars of cashback in total; 12 aircraft at the per-aircraft amount come to 1800000.
15An order for 12 aircraft is above the 10-aircraft fleet size this model sends to a person for confirmation.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Terminal and provider: Two Global 7500 aircraft on a GAT-5510 sold by Gogo

    
The agent's request. Please quote JetXP service for 2 Bombardier Global 7500 aircraft (new aircraft) on the Viasat GAT-5510 terminal, supplied by Gogo as a retrofit, flying core routes. The quote states 0 dollars of cashback in total. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Terminal not offered for this aircraft. The selected terminal is not offered for the selected aircraft type in the JetXP terminal range.
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  • Provider does not sell this terminal. The selected provider does not supply JetXP service on the selected terminal.
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2. Terminal and provider: The agent resubmits after fixing the errors

    
The agent's request. Please quote JetXP service for 2 Bombardier Global 7500 aircraft (new aircraft) on the Honeywell JetWave X terminal, supplied by Honeywell as a retrofit, flying core routes. The quote states 0 dollars of cashback in total. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 2 aircraft, 0 dollars of upgrade cashback in total.
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3. Ku-band upgrade cashback: Three Falcon 8X aircraft upgrading from Ku-band as linefit with 150,000 dollars cashback each

    
The agent's request. Please quote JetXP service for 3 Dassault Falcon 8X aircraft (a Ku-band service upgrade) on the Honeywell JetWave X terminal, supplied by Honeywell as a linefit, flying core routes, with 150,000 dollars of upgrade cashback per aircraft. The quote states 450,000 dollars of cashback in total. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Linefit on an aircraft already in service. Linefit installation is for new aircraft; an aircraft upgrading existing service is a retrofit.
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  • Cashback above the per-aircraft maximum. A cashback of 150,000 dollars per aircraft is above the 140,000 dollars per aircraft maximum Viasat lists.
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4. Ku-band upgrade cashback: The agent resubmits after fixing the errors

    
The agent's request. Please quote JetXP service for 3 Dassault Falcon 8X aircraft (a Ku-band service upgrade) on the Honeywell JetWave X terminal, supplied by Honeywell as a retrofit, flying core routes, with 150,000 dollars of upgrade cashback per aircraft. The quote states 450,000 dollars of cashback in total. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Cashback above the per-aircraft maximum. A cashback of 150,000 dollars per aircraft is above the 140,000 dollars per aircraft maximum Viasat lists.
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5. Ku-band upgrade cashback: The agent resubmits after fixing the errors

    
The agent's request. Please quote JetXP service for 3 Dassault Falcon 8X aircraft (a Ku-band service upgrade) on the Honeywell JetWave X terminal, supplied by Honeywell as a retrofit, flying core routes, with 140,000 dollars of upgrade cashback per aircraft. The quote states 420,000 dollars of cashback in total. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 3 aircraft, 420,000 dollars of upgrade cashback in total.
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6. Fleet order on Plane Simple Ka-band: Eight G550 aircraft on Plane Simple Ka-band from Honeywell as linefit

    
The agent's request. Please quote JetXP service for 8 Gulfstream G550 aircraft (new aircraft) on the Gogo Plane Simple Ka-band terminal, supplied by Honeywell as a linefit, flying core routes. The quote states 0 dollars of cashback in total. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Provider does not sell this terminal. The selected provider does not supply JetXP service on the selected terminal.
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  • Linefit not available. Linefit installation is not offered for the selected terminal on the selected aircraft type; it would be a retrofit.
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7. Fleet order on Plane Simple Ka-band: The agent resubmits after fixing the errors

    
The agent's request. Please quote JetXP service for 8 Gulfstream G550 aircraft (new aircraft) on the Gogo Plane Simple Ka-band terminal, supplied by Gogo as a retrofit, flying core routes. The quote states 0 dollars of cashback in total. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 8 aircraft, 0 dollars of upgrade cashback in total.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order to put business jets on Viasat JetXP service: the aircraft, the terminal, the provider that sells it, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the JetXP terminal range and returns a verdict, every reason and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote JetXP service for 3 Dassault Falcon 8X aircraft (a Ku-band service upgrade) on the Honeywell JetWave X terminal. The quote states 450,000 dollars of cashback in total. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with two findings, all in one answer. Linefit installation is for new aircraft; an aircraft upgrading existing service is a retrofit. A cashback of 150,000 dollars per aircraft is above the 140,000 dollars per aircraft maximum Viasat lists.
    6. 
      
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
    7. 
      
  7. What this shows: for cashback that depends on the existing service, a rules-based CPQ is error-prone for this.
    8. 
      
  8. Now the agent resubmits.
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  9. The corrected request. It changes the installation to retrofit.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. Still blocked, with one finding, all in one answer. A cashback of 150,000 dollars per aircraft is above the 140,000 dollars per aircraft maximum Viasat lists.
    12. 
      
  12. One finding cleared. Still blocking: cashback above the per-aircraft maximum.
    13. 
      
  13. The agent resubmits once more.
    14. 
      
  14. The revised request. It changes the cashback per aircraft to 140,000 dollars and the stated cashback total as to 420,000 dollars.
    15. 
      
  15. It calls the validator once more.
    16. 
      
  16. This time the validator clears it.
    17. 
      
  17. The earlier finding is cleared, and the validator's total, 420,000 dollars, matches the quote.
    18. 
      
  18. Two problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.