Predictika · Ducted air conditioners

An AI sales agent's ducted air conditioner order, checked before it goes out

An AI sales agent prepares an order for air-cooled ductable split air conditioners from a public product catalogue: the set model, the number of sets, the indoor and outdoor units, the electrical supply, the breaker, the interlocking cable and the pipe run. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the catalogue and returns a verdict, every reason and the figures it computed.

Scope: Air-cooled ductable split sets in the R22, R407C and R410A series: set model, indoor and outdoor units, units per set, supply, breaker, interlocking cable, pipe run and stated capacity. See everything this validator covers

This validator models orders for the air-cooled ductable split air conditioner sets in the public Voltas Package and Ducted AC catalogue, not just the scenarios shown below.

  • Sets and series — the catalogue lists sets of 5.0, 7.5, 10, 15 and 20 TR in the R22 and R407C series (separate model numbers for each) and of 5.5, 8.5, 11 (two variants), 17 and 21 TR in the R410A series. A set model that belongs to another series than the one ordered is rejected.
  • Indoor and outdoor units — each set lists one indoor unit and an outdoor unit model with a number of outdoor units per set (1 or 2). The indoor unit, the outdoor unit and the outdoor unit count the order states must match the set model.
  • Supply, breaker and cable — the outdoor units are listed for a 3-phase, 415 V, 50 Hz supply and the indoor units for a single-phase, 230 V, 50 Hz supply. Each set lists a breaker or switch-fuse rating (32 to 125 A), and the catalogue notes that an extra 3C x 1.5 sq mm interlocking cable is required between indoor and outdoor unit.
  • Pipe run and capacity — the catalogue piping sizes are recommended for 7.5 m equivalent length and Voltas asks buyers to contact a representative for longer runs, so a longer run goes to a person. The total capacity the agent states must equal the sets ordered times the capacity of the set.

Any order for these air-cooled ductable split sets that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (the catalogue lists none, so this validator produces no price build-up or line-item quote), water-cooled ductable sets, packaged units, the 10 TR set with a single outdoor unit, VRF and other Voltas product families, duct design, cable and pipe sizing, and electrical or local-code compliance. Assumptions: a breaker rating at or above the catalogue rating is accepted, and the pipe run is entered as an equivalent length in whole metres.

The AI sales agentBuilds the ducted air conditioner order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A set model that must belong to the refrigerant series orderedOnly with care
Model numbers differ by series and by refrigerant, so a rule per series has to be kept in step with the catalogue.
The set model carries its series, which is compared with the series ordered on every call.
Indoor and outdoor units, and the outdoor unit count, that depend on the set modelOnly with care
Each set implies a fixed pair of units and a count; a lookup per set works, but the stated units are free fields that need their own comparison rules.
Units and count are part of the request and compared with the set on every call.
A stated total capacity that disagrees with the sets orderedOnly with workarounds
The figure the agent states is a free field, so it takes an extra rule that multiplies the set capacity by the quantity and compares.
The stated figure is part of the request and is compared with the computed capacity on every call.
A pipe run that goes to a person above a lengthOnly with workarounds
A threshold that turns a quote from allowed to needing approval, next to blocking rules, takes separate routing logic.
Blocks and approvals come from the same model; a long pipe run adds an approval without hiding any block.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

Click to expand

Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The set model is not listed in the selected refrigerant series of the catalogue (R22, R407C and R410A sets have different model numbers).
2The order has 0 sets; at least 1 is needed.
3The indoor unit stated is not the indoor unit the catalogue lists for this set model.
4The outdoor unit stated is not the outdoor unit the catalogue lists for this set model.
5The order lists 1 outdoor unit per set; the catalogue lists 2 for this set model.
6The order lists 2 outdoor units per set; the catalogue lists 1 for this set model.
7The outdoor units are listed for a 3-phase, 415 V, 50 Hz supply, and a different supply is selected.
8The indoor units are listed for a single-phase, 230 V, 50 Hz supply, and a different supply is selected.
9The order has a 62 A breaker; the catalogue lists 63 A for this set model.
10The order has no interlocking cable between indoor and outdoor unit; the catalogue notes that one more interlocking cable of 3C x 1.5 sq mm is required.
11The order states a total capacity of 23 TR; the sets ordered give 22 TR.
12The order states a total capacity of 34 TR; the sets ordered give 51 TR.
13The pipe run is 8 m between outdoor and indoor unit; the catalogue piping sizes are recommended for 7.5 m equivalent length and Voltas asks buyers to contact a representative for longer runs, and the refrigerant charge then needs topping up at site.
14The pipe run is 12 m between outdoor and indoor unit; the catalogue piping sizes are recommended for 7.5 m equivalent length and Voltas asks buyers to contact a representative for longer runs, and the refrigerant charge then needs topping up at site.
15The order has a 100 A breaker; the catalogue lists 125 A for this set model.

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Series, supply and cable: Six 17 TR sets under the R22 series, on a single-phase outdoor supply and with no interlocking cable

The agent's request. Please quote 6 sets of Voltas air-cooled ductable split model ACADS17023 under the R22 series, each with indoor unit ACDEU170C2ZGIMR410 and 2 outdoor units ACDCUA08513, on a single-phase, 230 V outdoor supply and a single-phase, 230 V indoor supply, with a 100 A breaker, and a pipe run of 5 m between outdoor and indoor unit. The order states a total capacity of 102 TR. It is ready to send.

Verdict: Blocked.

  • Set model is not in this refrigerant series. The set model is not listed in the selected refrigerant series of the catalogue (R22, R407C and R410A sets have different model numbers).
  • Outdoor unit supply is not 3-phase 415 V. The outdoor units are listed for a 3-phase, 415 V, 50 Hz supply, and a different supply is selected.
  • Interlocking cable missing. The order has no interlocking cable between indoor and outdoor unit; the catalogue notes that one more interlocking cable of 3C x 1.5 sq mm is required.

2. Series, supply and cable: The agent resubmits after fixing the errors

The agent's request. Please quote 6 sets of Voltas air-cooled ductable split model ACADS17023 under the R410A series, each with indoor unit ACDEU170C2ZGIMR410 and 2 outdoor units ACDCUA08513, on a 3-phase, 415 V outdoor supply and a single-phase, 230 V indoor supply, with a 100 A breaker, and a pipe run of 5 m between outdoor and indoor unit. The order states a total capacity of 102 TR. It is ready to send.

Verdict: Blocked.

  • Interlocking cable missing. The order has no interlocking cable between indoor and outdoor unit; the catalogue notes that one more interlocking cable of 3C x 1.5 sq mm is required.

3. Series, supply and cable: The agent resubmits after fixing the errors

The agent's request. Please quote 6 sets of Voltas air-cooled ductable split model ACADS17023 under the R410A series, each with indoor unit ACDEU170C2ZGIMR410 and 2 outdoor units ACDCUA08513, on a 3-phase, 415 V outdoor supply and a single-phase, 230 V indoor supply, with a 100 A breaker and a 3C x 1.5 sq mm interlocking cable between indoor and outdoor unit, and a pipe run of 5 m between outdoor and indoor unit. The order states a total capacity of 102 TR. It is ready to send.

Verdict: Allowed.

  • Order summary. 6 sets, 12 outdoor units in total, 102 TR in total; breaker of 100 A listed for each set.

4. Outdoor units, breaker and total: Four 11 TR sets with one outdoor unit each, a 50 A breaker and a lower total

The agent's request. Please quote 4 sets of Voltas air-cooled ductable split model ACADS11023 under the R410A series, each with indoor unit ACDEU110C2ZGIMR410 and 1 outdoor unit ACDCUA05513, on a 3-phase, 415 V outdoor supply and a single-phase, 230 V indoor supply, with a 50 A breaker and a 3C x 1.5 sq mm interlocking cable between indoor and outdoor unit, and a pipe run of 5 m between outdoor and indoor unit. The order states a total capacity of 42 TR. It is ready to send.

Verdict: Blocked.

  • Outdoor units per set do not match. The order lists 1 outdoor unit per set; the catalogue lists 2 for this set model.
  • Breaker below the catalogue rating. The order has a 50 A breaker; the catalogue lists 63 A for this set model.
  • Stated total capacity does not match. The order states a total capacity of 42 TR; the sets ordered give 44 TR.

5. Outdoor units, breaker and total: The agent resubmits after fixing the errors

The agent's request. Please quote 4 sets of Voltas air-cooled ductable split model ACADS11023 under the R410A series, each with indoor unit ACDEU110C2ZGIMR410 and 2 outdoor units ACDCUA05513, on a 3-phase, 415 V outdoor supply and a single-phase, 230 V indoor supply, with a 63 A breaker and a 3C x 1.5 sq mm interlocking cable between indoor and outdoor unit, and a pipe run of 5 m between outdoor and indoor unit. The order states a total capacity of 44 TR. It is ready to send.

Verdict: Allowed.

  • Order summary. 4 sets, 8 outdoor units in total, 44 TR in total; breaker of 63 A listed for each set.

6. Indoor unit and long pipe run: Three 20 TR R407C sets with a 15 TR indoor unit and a 12 m pipe run

The agent's request. Please quote 3 sets of Voltas air-cooled ductable split model ACADS20022 under the R407C series, each with indoor unit ACDEU150C2ZGIM and 2 outdoor units ACDCUA10011, on a 3-phase, 415 V outdoor supply and a single-phase, 230 V indoor supply, with a 125 A breaker and a 3C x 1.5 sq mm interlocking cable between indoor and outdoor unit, and a pipe run of 12 m between outdoor and indoor unit. The order states a total capacity of 60 TR. It is ready to send.

Verdict: Blocked.

  • Indoor unit does not match the set. The indoor unit stated is not the indoor unit the catalogue lists for this set model.
  • Pipe run longer than the catalogue sizes cover. The pipe run is 12 m between outdoor and indoor unit; the catalogue piping sizes are recommended for 7.5 m equivalent length and Voltas asks buyers to contact a representative for longer runs, and the refrigerant charge then needs topping up at site.

7. Indoor unit and long pipe run: The agent resubmits after fixing the errors

The agent's request. Please quote 3 sets of Voltas air-cooled ductable split model ACADS20022 under the R407C series, each with indoor unit ACDEU200C2ZGIM and 2 outdoor units ACDCUA10011, on a 3-phase, 415 V outdoor supply and a single-phase, 230 V indoor supply, with a 125 A breaker and a 3C x 1.5 sq mm interlocking cable between indoor and outdoor unit, and a pipe run of 12 m between outdoor and indoor unit. The order states a total capacity of 60 TR. It is ready to send.

Verdict: Needs approval.

  • Pipe run longer than the catalogue sizes cover. The pipe run is 12 m between outdoor and indoor unit; the catalogue piping sizes are recommended for 7.5 m equivalent length and Voltas asks buyers to contact a representative for longer runs, and the refrigerant charge then needs topping up at site.
  • Order summary. 3 sets, 6 outdoor units in total, 60 TR in total; breaker of 125 A listed for each set.

8. Indoor unit and long pipe run: The agent resubmits after fixing the errors

The agent's request. Please quote 3 sets of Voltas air-cooled ductable split model ACADS20022 under the R407C series, each with indoor unit ACDEU200C2ZGIM and 2 outdoor units ACDCUA10011, on a 3-phase, 415 V outdoor supply and a single-phase, 230 V indoor supply, with a 125 A breaker and a 3C x 1.5 sq mm interlocking cable between indoor and outdoor unit, and a pipe run of 5 m between outdoor and indoor unit. The order states a total capacity of 60 TR. It is ready to send.

Verdict: Allowed.

  • Order summary. 3 sets, 6 outdoor units in total, 60 TR in total; breaker of 125 A listed for each set.

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for air-cooled ductable split air conditioners from a public product catalogue: the set model, the number of sets, the indoor and outdoor units, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the catalogue and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 6 sets of Voltas air-cooled ductable split model ACADS17023 under the R22 series, each with indoor unit ACDEU170C2ZGIMR410 and 2 outdoor units ACDCUA08513. The order states a total capacity of 102 TR. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings, all in one answer. The set model is not listed in the selected refrigerant series of the catalogue (R22, R407C and R410A sets have different model numbers). The outdoor units are listed for a 3-phase, 415 V, 50 Hz supply, and a different supply is selected. The order has no interlocking cable between indoor and outdoor unit; the catalogue notes that one more interlocking cable of 3C x 1.5 sq mm is required.
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for a set model that must belong to the refrigerant series ordered, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the refrigerant series to R410A and the outdoor unit supply to 3-phase, 415 V.
  10. It calls the validator again.
  11. Still blocked, with one finding, all in one answer. The order has no interlocking cable between indoor and outdoor unit; the catalogue notes that one more interlocking cable of 3C x 1.5 sq mm is required.
  12. Two findings cleared. Still blocking: interlocking cable missing.
  13. The agent resubmits once more.
  14. The revised request. It changes the interlocking cable to included.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. The earlier finding is cleared, and the validator's figure matches the quote.
  18. Three problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.