Predictika · Dental implant orders

An AI sales agent's dental implant order, checked before it goes out

An AI sales agent prepares an order for a dental clinic that wants Tapered Screw-Vent implants with Encode emergence healing abutments: the platform, the body diameter, the length, the healing abutment profile and cuff height, and the quantities. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published product ranges and returns a verdict, every reason and the figures it computed.

Scope: Tapered Screw-Vent (TSV) implant orders on the 3.5, 4.5 and 5.7 mm platforms with Encode emergence healing abutments: body diameter, length, emergence profile, cuff height and item totals. See everything this validator covers

This validator models orders for ZimVie Tapered Screw-Vent implants and the Encode emergence healing abutments that fit them, against ZimVie's public TSV product catalog and prosthetic overview (read October 5, 2026), not just the scenarios shown below.

  • Implants — the 3.5 mm platform with 3.7 or 4.1 mm bodies, the 4.5 mm platform with a 4.7 mm body and the 5.7 mm platform with a 6.0 mm body, in 8.0, 10, 11.5, 13 and 16 mm lengths.
  • Healing abutments — the Encode emergence profiles offered on each platform (3.8, 5.0 and 6.5 mm on 3.5 mm; 4.5, 5.5, 6.5 and 7.5 mm on 4.5 mm; 5.7, 6.8 and 7.5 mm on 5.7 mm) in 3, 5 and 7 mm cuff heights, with the combinations ZimVie does not offer: no 7 mm cuff on the 5.7 mm platform, and no 7 mm cuff on the 7.5 mm profile of the 4.5 mm platform.
  • Quantities — the stated item total is checked against the implants and healing abutments quoted, and extra healing abutments beyond the implant count go to a person to confirm.

Any TSV implant and Encode healing abutment order that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (ZimVie lists none publicly, so there is no price build-up or line-item quote), surface options, TSX, Eztetic and Trabecular Metal implants, other restorative components such as multi-unit abutments, impression copings and overdenture attachments, and clinical suitability. The approval for extra healing abutments is this validator's own order-checking logic, not a published ZimVie rule.

The AI sales agentBuilds the implant order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A body diameter that depends on the platformOnly with care
Each platform offers its own diameters, so a rule per platform works, but a rep can still pick a diameter from another platform unless every pairing is listed and kept in step with the catalog.
The platform and diameter are in one request and the pairing is checked on every call.
Emergence profiles that differ by platformOnly with care
The profile list changes with the platform, so each platform needs its own option list, and the lists have to be updated whenever the catalog changes.
The profile is checked against the list for the platform chosen, together with everything else.
A cuff height that is missing for one profile onlyOnly with workarounds
The gap is a single combination (the 7.5 mm profile with a 7 mm cuff on the 4.5 mm platform), so it needs an exception rule that interacts with the platform and profile rules.
The missing combination is one more finding, checked in the same pass.
A stated total that must equal what is quotedOnly with care
A free-entry total can be compared with the lines, but the comparison is easy to leave out and is usually left to the rep.
The stated total travels with the order and is compared with the computed total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1A 4.7 mm body diameter is not offered on the platform quoted; TSV offers 3.7 or 4.1 mm bodies on the 3.5 mm platform, 4.7 mm on the 4.5 mm platform and 6.0 mm on the 5.7 mm platform.
2A 4.1 mm body diameter is not offered on the platform quoted; TSV offers 3.7 or 4.1 mm bodies on the 3.5 mm platform, 4.7 mm on the 4.5 mm platform and 6.0 mm on the 5.7 mm platform.
3The implant length is 9 mm; TSV implants come in 8.0, 10, 11.5, 13 and 16 mm lengths.
4The implant length is 18 mm; TSV implants come in 8.0, 10, 11.5, 13 and 16 mm lengths.
5A 5.5 mm Encode emergence profile is not offered on the platform quoted; the profiles are 3.8, 5.0 and 6.5 mm on 3.5 mm, 4.5, 5.5, 6.5 and 7.5 mm on 4.5 mm, and 5.7, 6.8 and 7.5 mm on 5.7 mm.
6A 3.8 mm Encode emergence profile is not offered on the platform quoted; the profiles are 3.8, 5.0 and 6.5 mm on 3.5 mm, 4.5, 5.5, 6.5 and 7.5 mm on 4.5 mm, and 5.7, 6.8 and 7.5 mm on 5.7 mm.
7A 6.5 mm Encode emergence profile is not offered on the platform quoted; the profiles are 3.8, 5.0 and 6.5 mm on 3.5 mm, 4.5, 5.5, 6.5 and 7.5 mm on 4.5 mm, and 5.7, 6.8 and 7.5 mm on 5.7 mm.
8Encode healing abutments for the 5.7 mm platform come in 3 and 5 mm cuffs only; there is no 7 mm cuff.
9On the 4.5 mm platform the 7.5 mm emergence profile is not offered with a 7 mm cuff.
10The healing abutment cuff height is 4 mm; Encode healing abutments come in 3, 5 and 7 mm cuffs.
11The quote states 10 items in total; the implants and healing abutments quoted add up to 8.
12The quote has 6 healing abutments for 4 implants; a person should confirm the extras are intended (for example as spares).
13A 7.5 mm Encode emergence profile is not offered on the platform quoted; the profiles are 3.8, 5.0 and 6.5 mm on 3.5 mm, 4.5, 5.5, 6.5 and 7.5 mm on 4.5 mm, and 5.7, 6.8 and 7.5 mm on 5.7 mm.
14The quote states 9 items in total; the implants and healing abutments quoted add up to 8.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Narrower body on the 4.5 mm platform: Order with a 4.1 mm body on the 4.5 mm platform and a 9 mm length

The agent's request. Please quote 6 Tapered Screw-Vent implants on the 4.5 mm platform, each with a 4.1 mm body and 9 mm long, and 6 Encode emergence healing abutments with a 5.5 mm profile and a 5 mm cuff. The order states 12 items in total. It is ready to send.

Verdict: Blocked.

  • Body diameter not offered on this platform. A 4.1 mm body diameter is not offered on the platform quoted; TSV offers 3.7 or 4.1 mm bodies on the 3.5 mm platform, 4.7 mm on the 4.5 mm platform and 6.0 mm on the 5.7 mm platform.
  • Implant length not offered. The implant length is 9 mm; TSV implants come in 8.0, 10, 11.5, 13 and 16 mm lengths.

2. Narrower body on the 4.5 mm platform: The agent resubmits after fixing the errors

The agent's request. Please quote 6 Tapered Screw-Vent implants on the 3.5 mm platform, each with a 4.1 mm body and 10 mm long, and 6 Encode emergence healing abutments with a 5 mm profile and a 5 mm cuff. The order states 12 items in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 6 implant(s) and 6 healing abutment(s), 12 items in total.

3. 5.7 mm platform healing abutments: 5.7 mm platform with a 6.5 mm profile, a 7 mm cuff and a wrong total

The agent's request. Please quote 8 Tapered Screw-Vent implants on the 5.7 mm platform, each with a 6 mm body and 13 mm long, and 8 Encode emergence healing abutments with a 6.5 mm profile and a 7 mm cuff. The order states 20 items in total. It is ready to send.

Verdict: Blocked.

  • Emergence profile not offered on this platform. A 6.5 mm Encode emergence profile is not offered on the platform quoted; the profiles are 3.8, 5.0 and 6.5 mm on 3.5 mm, 4.5, 5.5, 6.5 and 7.5 mm on 4.5 mm, and 5.7, 6.8 and 7.5 mm on 5.7 mm.
  • No 7 mm cuff on the 5.7 mm platform. Encode healing abutments for the 5.7 mm platform come in 3 and 5 mm cuffs only; there is no 7 mm cuff.
  • Stated item total does not match. The quote states 20 items in total; the implants and healing abutments quoted add up to 16.

4. 5.7 mm platform healing abutments: The agent resubmits after fixing the errors

The agent's request. Please quote 8 Tapered Screw-Vent implants on the 5.7 mm platform, each with a 6 mm body and 13 mm long, and 8 Encode emergence healing abutments with a 6.8 mm profile and a 5 mm cuff. The order states 16 items in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 8 implant(s) and 8 healing abutment(s), 16 items in total.

5. Wide profile on the 4.5 mm platform: 4.5 mm platform with a 7.5 mm profile and a 7 mm cuff

The agent's request. Please quote 8 Tapered Screw-Vent implants on the 4.5 mm platform, each with a 4.7 mm body and 11.5 mm long, and 8 Encode emergence healing abutments with a 7.5 mm profile and a 7 mm cuff. The order states 16 items in total. It is ready to send.

Verdict: Blocked.

  • 7.5 mm profile has no 7 mm cuff on the 4.5 mm platform. On the 4.5 mm platform the 7.5 mm emergence profile is not offered with a 7 mm cuff.

6. Wide profile on the 4.5 mm platform: The agent resubmits after fixing the errors

The agent's request. Please quote 8 Tapered Screw-Vent implants on the 4.5 mm platform, each with a 4.7 mm body and 11.5 mm long, and 10 Encode emergence healing abutments with a 7.5 mm profile and a 5 mm cuff. The order states 18 items in total. It is ready to send.

Verdict: Needs approval.

  • More healing abutments than implants. The quote has 10 healing abutments for 8 implants; a person should confirm the extras are intended (for example as spares).
  • Order summary. 8 implant(s) and 10 healing abutment(s), 18 items in total.

7. Wide profile on the 4.5 mm platform: The agent resubmits after fixing the errors

The agent's request. Please quote 8 Tapered Screw-Vent implants on the 4.5 mm platform, each with a 4.7 mm body and 11.5 mm long, and 8 Encode emergence healing abutments with a 7.5 mm profile and a 5 mm cuff. The order states 16 items in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 8 implant(s) and 8 healing abutment(s), 16 items in total.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a dental clinic that wants Tapered Screw-Vent implants with Encode emergence healing abutments: the platform, the body diameter, the length, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published product ranges and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 8 Tapered Screw-Vent implants on the 5.7 mm platform, each with a 6 mm body and 13 mm long. The order states 20 items in total. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings, all in one answer. A 6.5 mm Encode emergence profile is not offered on the platform quoted; the profiles are 3.8, 5.0 and 6.5 mm on 3.5 mm, 4.5, 5.5, 6.5 and 7.5 mm on 4.5 mm, and 5.7, 6.8 and 7.5 mm on 5.7 mm. Encode healing abutments for the 5.7 mm platform come in 3 and 5 mm cuffs only; there is no 7 mm cuff. The quote states 20 items in total; the implants and healing abutments quoted add up to 16.
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for emergence profiles that differ by platform, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the emergence profile to 6.8, the cuff height to 5 mm and the stated items in total to 16.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All three earlier findings are cleared, and the validator's figure matches the quote.
  13. Three problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.